Title: Cannot log to admin after update Last modified: November 1, 2022 --- # Cannot log to admin after update * Resolved [buliin](https://wordpress.org/support/users/buliin/) * (@buliin) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/) * Recently, my website was updated to WordPress 5.9.5 and it crashed. There was a message with critical error, so I turned on Debug mode, disabled plugins by renaming the folder and switched to default theme in MySQL db. * However the steps did not helped and I cannot log to admin panel. When I try to log there, the error appears saying that the user is not existing. * However, I checked directly in DB and this user exists (tried both email and nickname). I have even reset the password, but still same result. * In logs I can see the following error: `Error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') ORDER BY wp_posts.post_date DESC LIMIT 0, 10' at line 1 of the WordPress database while executing a query SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts WHERE 1 = 1 AND ((wp_posts.post_status = 'publish'))) ORDER BY wp_posts.post_date DESC LIMIT 0, 10 sent by require (''), wp, WP-> main, WP-> query_posts, WP_Query-> query, WP_Query- > get_posts` * I can see that there is one “)” but I have no idea where this function is being build and how can I fix it, since I am not an advanced user. * Do you have any ideas how I could fix it? - This topic was modified 3 years, 6 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). Viewing 6 replies - 1 through 6 (of 6 total) * [Wes Theron](https://wordpress.org/support/users/west7/) * (@west7) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16150996) * Hi [@buliin](https://wordpress.org/support/users/buliin/) * That sounds frustrating. I was wondering if you have cleared your browser cache and cookies to ensure the problem is real? * Secondly, which hosting company are you using? * Cheers Wes * Thread Starter [buliin](https://wordpress.org/support/users/buliin/) * (@buliin) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16151019) * Hi [@west7](https://wordpress.org/support/users/west7/), * Thank you for quick reply. * When I cleared cache, I received on a /wp-admin/ page info that there was a critical error and additional instructions were sent to mail. However, I have not received this email. I checked SPAM folder and there is no email. * So now I do not even have the login page for admin panel 🙁 * The hosting company is az.pl from Poland. * [Wes Theron](https://wordpress.org/support/users/west7/) * (@west7) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16151038) * You can always contact your hosting company for support as well: [https://pomoc.az.pl/kontakt/](https://pomoc.az.pl/kontakt/) * Check if you must update your database. To see if there’s an update available for your WordPress database, follow the path wp-admin/upgrade.php on your website URL. * Example: [http://www.yourdomain.pl/](http://www.yourdomain.pl/)**wp-admin/upgrade. php** * Thread Starter [buliin](https://wordpress.org/support/users/buliin/) * (@buliin) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16153147) * I tried to use the /wp-admin/upgrade.php but nothing changes 🙁 * I have created a new WordPress instance and used UpdraftPlus backup files to restore the website and here is what I have found: – restoring everything apart from db files works ok – while restoring the db, I get a notification that the backup was created with PHP 7.1. The earliest version of PHP that I have on my hosting company is 7.2. When I try to restore it, the website crashes. So I guess there must have been some changes in the DB structure / interface that broke the website. Do you know if there is any way of restoring the content of the website from the DB itself? * I will contact the support as well. * Thread Starter [buliin](https://wordpress.org/support/users/buliin/) * (@buliin) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16153264) * Not knowing what to do, I changed the PHP version on the hosting from 7.1 to 8.1 and the webpage started to work again! I reactiveated all themes and plugins and I only needed to “Save” permalinks and everything is ok now. * [@west7](https://wordpress.org/support/users/west7/) thank you for your help! - This reply was modified 3 years, 6 months ago by [buliin](https://wordpress.org/support/users/buliin/). * [Wes Theron](https://wordpress.org/support/users/west7/) * (@west7) * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16154094) * That is great news! * All the best Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Cannot log to admin after update’ is closed to new replies. ## Tags * [sql-error](https://wordpress.org/support/topic-tag/sql-error/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 6 replies * 2 participants * Last reply from: [Wes Theron](https://wordpress.org/support/users/west7/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-log-to-admin-after-update/#post-16154094) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics