Title: cannot log into wp-admin
Last modified: August 30, 2016

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# cannot log into wp-admin

 *  Resolved [spanspek](https://wordpress.org/support/users/spanspek/)
 * (@spanspek)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/)
 * hi
 * for some funny reason, i cannot log into the wp-admin.
    i keep getting an error
   message.
 * [**error message**](http://packsafari.com/wp-content/uploads/2015/08/screen-shot-2015-08-19-at-9.12.47-am.png)
 * i am running on the tempera theme

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/#post-6450270)
 * The image appears to have been deleted. Were you able to resolve the problem?
 *  Thread Starter [spanspek](https://wordpress.org/support/users/spanspek/)
 * (@spanspek)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/#post-6450303)
 * No I haven’t.
 * I’m baffled as to how the image is deleted. maybe the link is wrong. Please see
   below..
 * [**Error Message**](http://packsafari.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-19-at-9.12.47-AM.png)
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/#post-6450305)
 * Thanks, that worked!
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the default theme for your
   version of WordPress to rule-out a theme-specific issue. If you don’t have access
   to your admin panel, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via FTP or
   SFTP and rename the `.htaccess` file. If you can’t find a `.htaccess` file, make
   sure that you have set your FTP or SFTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period. If
   you don’t have access to your server error log, ask your hosting provider to 
   look for you.
 *  Thread Starter [spanspek](https://wordpress.org/support/users/spanspek/)
 * (@spanspek)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/#post-6450437)
 * HI
 * Thank you, I asked our hosting provider to take a look and it was the issue of
   php memory limit. They increased it, now all is A-OK. 🙂
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/#post-6450439)
 * You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘cannot log into wp-admin’ is closed to new replies.

## Tags

 * [log](https://wordpress.org/support/topic-tag/log/)
 * [Tempera theme](https://wordpress.org/support/topic-tag/tempera-theme/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-log-into-wp-admin-7/#post-6450439)
 * Status: resolved

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