Title: Cannot log into WordPress dashboard
Last modified: August 13, 2020

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# Cannot log into WordPress dashboard

 *  [cathydurso](https://wordpress.org/support/users/cathydurso/)
 * (@cathydurso)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard-3/)
 * I have somehow lost my login info for the wordpress dashboard on my site, and
   when I go to reset my password, I get an error message saying that I need to 
   enter a valid CAPTCHA value. However, there is no CAPTCHA field on the lost password
   form! I don’t know how I got myself into this mess! What can I do? Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-log-into-wordpress-dashboard-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Sam](https://wordpress.org/support/users/sammulaim/)
 * (@sammulaim)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard-3/#post-13253408)
 * It seems like you are using some security plugin, I recommend you log in to your
   hosting account and disable all plugins and that should bring nack the default
   WordPress login fields that will allow you to reset the password without CAPTCHA.
 * Make sure you backup the website.

Viewing 1 replies (of 1 total)

The topic ‘Cannot log into WordPress dashboard’ is closed to new replies.

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)
 * [lost password](https://wordpress.org/support/topic-tag/lost-password/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Sam](https://wordpress.org/support/users/sammulaim/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard-3/#post-13253408)
 * Status: not resolved

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