Title: Cannot log into support
Last modified: June 16, 2017

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# Cannot log into support

 *  Resolved [zlivingston](https://wordpress.org/support/users/zlivingston/)
 * (@zlivingston)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cannot-log-into-support/)
 * I had to make this current account in order to access wordpress support at all,
   but I have a paid business plan on a different account, and any attempts to log
   into either the forums or the actual customer support tells me I have an invalid
   password. Does anyone know why this happening? I’m even copy pasting the login
   information from the same source, and it lets me log into the editing page but
   not the forums or support.

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cannot-log-into-support/#post-9233194)
 * > but I have a paid business plan on a different account
 * We can’t help you here. WordPress.COM and WordPress.ORG are very different and
   are not connected in the way you think. An account here means nothing to the .
   COM site and vice versa.
 * Please try this link.
 * [https://wordpress.com/wp-login.php?action=recovery](https://wordpress.com/wp-login.php?action=recovery)
 * Which is from this site.
 * [https://en.support.wordpress.com/contact/](https://en.support.wordpress.com/contact/)

Viewing 1 replies (of 1 total)

The topic ‘Cannot log into support’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/cannot-log-into-support/#post-9233194)
 * Status: resolved

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