Title: Cannot Log Into My Website
Last modified: August 22, 2016

---

# Cannot Log Into My Website

 *  Resolved [don26812](https://wordpress.org/support/users/don26812/)
 * (@don26812)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-log-into-my-website/)
 * To begin with, I am not sure which version of WordPress I’m using. I cannot remember
   if it is 4.0 or 4.0.1.
 * My problem is that I was updating a plug-in, WP Optimizer by Yoast or a similar
   one by him when I got the following message.
 * Fatal error: Cannot redeclare class Google_Exception in /homepages/31/d365994624/
   htdocs/wordpress for dons-digital-photo-corner/wp-content/plugins/google-analytics-
   for-wordpress/admin/api-libs/google/Google_Client.php on line 425
 * I can access the website itself, but not the Dashboard. When I try to do that
   I gat the same message.
 * I do not know html and to make matters worse, I do not have a recent backup that
   I have manually triggered. Perhaps there is an automatic one, but I cannot access
   it, since I cannot access my Dashboard.
 * My website is [http://dons-digital-photo-corner.com/](http://dons-digital-photo-corner.com/)
 * Any help would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Radices](https://wordpress.org/support/users/radices/)
 * (@radices)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-log-into-my-website/#post-5580008)
 * Rename the folder “google-analytics-for-wordpress” to google-analytics-for-wordpress_off
   in wp-content/plugins using FTP or the file manager in your Hosting account.
 *  Thread Starter [don26812](https://wordpress.org/support/users/don26812/)
 * (@don26812)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-log-into-my-website/#post-5580068)
 * Radices, thank you for the quick reply.
 * The problem is, I cannot find the subject folder wp-content/plug-ins either using
   ftp access to my account or through what my host calls webfiles.
 * My host for the WordPress package is 1And1.
 *  Thread Starter [don26812](https://wordpress.org/support/users/don26812/)
 * (@don26812)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-log-into-my-website/#post-5580117)
 * Radices, thank you for your help. I was able to find and subsequently rename 
   the folder you identified with the help of 1And1.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot Log Into My Website’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [don26812](https://wordpress.org/support/users/don26812/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-log-into-my-website/#post-5580117)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics