Title: Cannot log into dashboard
Last modified: August 20, 2016

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# Cannot log into dashboard

 *  Resolved [sgoodwinart](https://wordpress.org/support/users/sgoodwinart/)
 * (@sgoodwinart)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-log-into-dashboard/)
 * I am unable to log into my dashboard.
    I’ve cleared my cache and cookies. I’ve
   renamed the FTP file. The log-in screen does not recognize my username nor email
   address. This is the error message: _There is no user registered with that email
   address._

The topic ‘Cannot log into dashboard’ is closed to new replies.

## Tags

 * [log-in](https://wordpress.org/support/topic-tag/log-in/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [sgoodwinart](https://wordpress.org/support/users/sgoodwinart/)
 * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-log-into-dashboard/)
 * Status: resolved

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