Support » Plugin: FB Photo Sync » Cannot log in with application

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Mike Auteri

    (@mauteri)

    Hi karelattl,

    Without seeing how you configured the FB app, it’s difficult to know what went wrong. I would click logout and Remove App and follow the instructions again for creating the FB App. Maybe something was incorrect in your setup.

    -Mike

    Hi, I already did that. And the same. That’s why I decided to write this post. What should go wrong in the app? These are the settings of the application – https://www.dropbox.com/s/7fk5mrxmzo4iqzz/Screenshot%202017-02-06%2016.48.53.png?dl=0 . Should I take look for something else? Application is live, set as public. Thanks in advance.

    Plugin Author Mike Auteri

    (@mauteri)

    Hmmmm, that looks correct. Curious if FB changed something in their API. What is the version of the FB app?

    This one is 2.8, I’ve already tried with 2.3 and with the same result. But it was working for quite a long time, so something had to change.

    Plugin Author Mike Auteri

    (@mauteri)

    Yeah, Facebook probably changed something. They have a tendency to force a version when they deprecate an old one. I’ll have to review. Thx for letting me know!

    • This reply was modified 2 years, 11 months ago by Mike Auteri.

    Hi, is there any progress? It is still not working and my client needs to use it 🙂 Thanks!

    Plugin Author Mike Auteri

    (@mauteri)

    Hi Karel,

    I tried creating a new 2.8v of the FB app and I had no issue. Have you tried creating a new App entirely? Did you try logging out of Facebook and logging back in again? Are you logging in with the same FB user that created the FB app?

    -Mike

    Hi, sorry for a late replay… Yes, I did all of them and still no success.. Can be anything wrong with my hosting?

    Plugin Author Mike Auteri

    (@mauteri)

    You might want to reach out to them. Or if you can, look at the call to Facebook the page is making and see why it is failing in the response. I’m not getting other reports of this, so it might be something with your host. If you find out or find a bug, let me know and I can try to add a fix or at least messaging to the user so they know why it is failing.

    Thanks!
    Mike

    Would it be please possible that you try it if I create the admin access for you? I tried again to create new app, log in-log out and no success.. And client is starting to get nervous a bit 🙂 Thanks!

    Plugin Author Mike Auteri

    (@mauteri)

    Hi Karel,

    You can reach out to me at https://www.mikeauteri.com/contact/ and we can discuss this further.

    -Mike

Viewing 11 replies - 1 through 11 (of 11 total)
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