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cannot log in to my admin area (2 posts)

  1. bryan.MCS
    Member
    Posted 1 year ago #

    i haven't changed anything since yesterday, and it worked then. i am using the customizr theme and as far as i know i haven't updated to the new WP8, unless there is an auto-updater then that sounds like something i would have authorized. the website shows up fine, but when i try to log in, after i submit correct password it loads a completely blank page.

    i have changed the name of the plugins folder on my server, so they are not directly causing any conflict, but i cannot disable them in the settings because i can't get into my dashboard.

    i have tried from more than one computer, and more than one browser, cleared cache- same effect.

    i don't know what it will help, but here's the url:
    mindfulawarenesstherapies.com

    please help.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Try:
    - switching to the default theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder and the wp-config.php & root .htaccess files - from a fresh download of WordPress 3.7.1. Make sure that you delete the old copies of files & folder before uploading the new ones.

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