Cannot log in "Fatal error: Cannot redeclare get_the_image()" (2 posts)

  1. JRLuna
    Posted 3 years ago #

    Every time I try to log into my website as an admin through WordPress I get this message:

    Fatal error: Cannot redeclare get_the_image() (previously declared in /hermes/bosoraweb083/b389/ipg.jrlunacom/wp-content/plugins/get-the-image/get-the-image.php:55) in /hermes/bosoraweb083/b389/ipg.jrlunacom/wp-content/themes/f8-lite/images.php on line 105

    I cannot even get to the log in website where they ask for my username and password. So I can't even update my website anymore.

  2. Tara
    Volunteer Moderator
    Posted 3 years ago #

    -deactivating ALL plugins (yes, all) temporarily to narrow down the problem. If the problem goes away, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).

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