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Cannot log in after updating Jetpack (2 posts)

  1. WilliamHuynh
    Member
    Posted 1 year ago #

    After updating the Jetpack plugin, I can no longer log in. As soon as i try, I get a blank white page and that's it.

    If I delete the Jetpack plugin folder, it works again, but as soon as I install it again, it crashes again. This only happened since the last update

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you check your server error logs so we can find out more about the error? If you don't know how to access your error logs your hosting provider should be able to help.

    It might also be worth trying the solutions described here first:
    http://codex.wordpress.org/Common_WordPress_Errors#Allowed_memory_size_exhausted
    That's a common WordPress issue, and it could be what's creating the problem on your site.

    Let me know how it goes.

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