Cannot log in (2 posts)

  1. merryspicer
    Posted 3 years ago #


    I run my yoga teacher blog out of wordpress.com at http://www.ishanathayoga.wordpress.com. I have been unable to log in since June.

    The error message is, Site Suspended, cookies are not enabled in your browser. Cookies are definitely enabled in my browser. The pathway I use is My Computer>Internet Options>Security/Privacy>Advanced>turn off automatic cookie handling and allow first and third party cookies. I've been on the phone twice to my isp, iinet, for hour-long support calls where they try to fix the problem and they can't fix it.

    I cannot contact support at wordpress.com because I have purchased no upgrades. I am willing to purchase upgrades, eg domain mapping, but the original problem is that I cannot log in. A loop is operating whereby I need to log in to purchase upgrades so I can contact support about the fact that I can't log in.

    I have seen other messages like this on the wordpress.org forums and .org tends to send people back to .com. However, I am not allowed to access support at .com, as I have explained, because I have not purchased upgrades.

    One person on the forums said the problem fixed itself after a few months. Another said her isp support team fixed it. Most just get sent away.

    I make my living teaching yoga from this site. Does anyone have any ideas?


  2. cubecolour
    Posted 3 years ago #

    WordPress.org is not the same as WordPress.com; no one here can help so you need to contact the people at WordPress.com

    This does not appar to be a cookie problem as your site is suspended. The contact form for suspended WordPress.com blogs is at http://en.support.wordpress.com/suspended-blogs/

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