Title: Cannot Install WordPress
Last modified: August 18, 2016

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# Cannot Install WordPress

 *  [randysouth](https://wordpress.org/support/users/randysouth/)
 * (@randysouth)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/)
 * Newby to WordPress and MYSQL here so be gentle. I help with our church website
   at fbcpic.org, hosted by Atlantic.net. I am trying to install WordPress for blogging
   purposes. I went into the Atlantic.net control panel and set up a SQL database
   called pastorblog. So far so good, it says it’s up and running on localhost and
   I know what the the username and password is. I download WordPress in zip format,
   unzip it to my hard drive, no problem. I ftp to our server, make a directory 
   under root called pastorblog and upload all the WP files and folders under that
   directory. I follow all the directions meticulously, rename my wp-config-sample.
   php to wp-config.php, open it in notepad, carefully enter in the correct DB_NAME,
   DB_USER, and DB_PASSWORD. (I have checked and re-checked this information numerous
   times to make sure it is correct).
    Now, I try to install WP. I go to in my web
   browser
 * [http://fbcpic.org/pastorblog/wp-admin/install.php](http://fbcpic.org/pastorblog/wp-admin/install.php)
 * and get the following error:
 * “Error establishing a database connection
 * This either means that the username and password information in your wp-config.
   php file is incorrect or we can’t contact the database server at localhost. This
   could mean your host’s database server is down.
 *  * Are you sure you have the correct username and password?
    * Are you sure that
   you have typed the correct hostname? * Are you sure that the database server 
   is running?
 * If you’re unsure what these terms mean you should probably contact your host.
   If you still need help you can always visit the WordPress Support Forums.”
 * I have tried sending a support ticket to atlantic.net and they were absolutely
   no help. Any thoughts, anyone?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Chris_K](https://wordpress.org/support/users/handysolo/)
 * (@handysolo)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392577)
 * Silly question from me, I suppose. You mentioned that you edited your wp-config.
   php locally with notepad. Did you then remember to upload it to the website?
 * Here’s a link to the Codex that might help out a bit:
    [http://codex.wordpress.org/Getting_Started_with_WordPress](http://codex.wordpress.org/Getting_Started_with_WordPress)
 *  [resiny](https://wordpress.org/support/users/resiny/)
 * (@resiny)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392578)
 * did you add the user to the database? Often when all else is correct that’s the
   problem
 *  [charle97](https://wordpress.org/support/users/charle97/)
 * (@charle97)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392579)
 * did you give your db user the permissions to access the db?
 *  Thread Starter [randysouth](https://wordpress.org/support/users/randysouth/)
 * (@randysouth)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392582)
 * [@handysolo](https://wordpress.org/support/users/handysolo/)
    Yes, I edited and
   saved the wp-config.php file directly through Microsoft Frontpage so it is definitely
   on the server.
 * [@resiny](https://wordpress.org/support/users/resiny/) & charle97
    I’m not sure
   if the DB user has permision to use the DB or not because frankly, the Atlantic.
   net DB control panel is pathetic. I see no option to give users permissions to
   access the DB or even check the status.
 *  [charle97](https://wordpress.org/support/users/charle97/)
 * (@charle97)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392584)
 * i skimmed a [video tutorial](http://hostingleader.com/support-tutorials/index.htm)
   from your host and saw something called “privileges” in the phpmyadmin. i guess
   get into phpmyadmin and see what “privileges” is about.
 *  [resiny](https://wordpress.org/support/users/resiny/)
 * (@resiny)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392594)
 * ah yes, that would probably be it. You’ll need to set the privs
 *  Thread Starter [randysouth](https://wordpress.org/support/users/randysouth/)
 * (@randysouth)
 * [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392603)
 * Thanks everyone, but I’m afraid it’s going to take a call to talk to a live person
   at our host. The control panel they show in the tutorial video and the one that
   shows up for me is totally different and doesn’t give half the options they show(
   no option to set privs). Thanks for your suggestions though. I’ll let you know
   how things turn out.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cannot Install WordPress’ is closed to new replies.

## Tags

 * [installing](https://wordpress.org/support/topic-tag/installing/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 7 replies
 * 4 participants
 * Last reply from: [randysouth](https://wordpress.org/support/users/randysouth/)
 * Last activity: [19 years, 12 months ago](https://wordpress.org/support/topic/cannot-install-wordpress-1/#post-392603)
 * Status: not resolved

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