Title: Cannot Install Plugins via WordPress UI when Tile Builder Installed
Last modified: August 21, 2016

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# Cannot Install Plugins via WordPress UI when Tile Builder Installed

 *  [rachelexodus](https://wordpress.org/support/users/rachelexodus/)
 * (@rachelexodus)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/)
 * I’ve recently not been able to install any plugins via the WordPress UI (when
   searching for plugins, then clicking install) when your plugin is enabled. I 
   am able to install plugins manually, but I need the ability to do it by searching
   for plugins for my clients. Please let me know how soon you can have this bug
   resolved. I have the paid version of Tile Builder.
 * [http://wordpress.org/plugins/tile-builder/](http://wordpress.org/plugins/tile-builder/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [rachelexodus](https://wordpress.org/support/users/rachelexodus/)
 * (@rachelexodus)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368621)
 * BTW, I found that it was this particular plugin causing this issue because I 
   disabled all plugins, and tried to install plugins via the UI after activating
   each individual plugin.
 *  Thread Starter [rachelexodus](https://wordpress.org/support/users/rachelexodus/)
 * (@rachelexodus)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368762)
 * Any update on this?
 *  [jarredcasso](https://wordpress.org/support/users/jarredcasso/)
 * (@jarredcasso)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368781)
 * True i was wondering what was doing this.
 * C’mon Crosstec – UPDATE! i paid for this and I use it a lot!
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368782)
 * >  C’mon Crosstec – UPDATE! i paid for this and I use it a lot!
 * If you are using a paid version, this is not the place for support – these forums
   are only for free versions.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368783)
 * **[@jarredcasso](https://wordpress.org/support/users/jarredcasso/)** – you’re
   also hijacking someone else’s thread which is not cool in any case.
 *  [jarredcasso](https://wordpress.org/support/users/jarredcasso/)
 * (@jarredcasso)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368784)
 * noted, sorry
 *  Thread Starter [rachelexodus](https://wordpress.org/support/users/rachelexodus/)
 * (@rachelexodus)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368792)
 * I tried email the support team at [support@crosstec.de](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/support@crosstec.de?output_format=md),
   and got an automated email saying that the support email has been shut down and
   to post my issue on the club forums here: [http://crosstec.de/en/forums/index.html](http://crosstec.de/en/forums/index.html)
 * The problem is, there are NO club forums for Tile Builder that I can find, and
   I cannot create a forum topic unless I login- I do not have a login, and there
   is no way on the website to create a login.
 * I paid for this plugin. I realize it is a nominal fee, but I expect some support,
   especially for bugs that create such huge issues. Please respond.
 *  Thread Starter [rachelexodus](https://wordpress.org/support/users/rachelexodus/)
 * (@rachelexodus)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368793)
 * Just found the register link on your site. I really wish that this was more straightforward.
   Here is the link to the topic I just created for anyone else that would like 
   to see updates on this bug:
    [http://crosstec.de/en/forums/1-free-forums-non-subscribers/97512-tile-builder-prevents-plugin-install-via-wordpress.html](http://crosstec.de/en/forums/1-free-forums-non-subscribers/97512-tile-builder-prevents-plugin-install-via-wordpress.html)

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cannot Install Plugins via WordPress UI when Tile Builder Installed’ 
is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/tile-builder_372415.svg)
 * [Tile Builder](https://wordpress.org/plugins/tile-builder/)
 * [Support Threads](https://wordpress.org/support/plugin/tile-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/tile-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tile-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tile-builder/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [rachelexodus](https://wordpress.org/support/users/rachelexodus/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-install-plugins-via-wordpress-ui-when-tile-builder-installed/#post-4368793)
 * Status: not resolved