Title: Cannot Install Plug-in
Last modified: August 19, 2016

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# Cannot Install Plug-in

 *  [cales](https://wordpress.org/support/users/cales/)
 * (@cales)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/cannot-install-plug-in/)
 * I am brand new to WordPress and I am trying to install a few downloaded plug-
   ins.
    When I click install, it takes me to a Connection Information page. I need
   to insert the Hostname Username Password and Connection Type
 * Where do I find this information?

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/cannot-install-plug-in/#post-1133971)
 * From your hosting provider.

Viewing 1 replies (of 1 total)

The topic ‘Cannot Install Plug-in’ is closed to new replies.

 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [16 years, 10 months ago](https://wordpress.org/support/topic/cannot-install-plug-in/#post-1133971)
 * Status: not resolved

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