Title: Cannot Install Error
Last modified: August 27, 2024

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# Cannot Install Error

 *  Resolved [AspieSoft](https://wordpress.org/support/users/aspiesoft/)
 * (@aspiesoft)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cannot-install-error/)
 * Installation failed: Could not copy file. better-wp-security/core/modules/core/
   entries/solid-welcome/components/images/user-security.png

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cannot-install-error/#post-17981322)
 * Hi [@aspiesoft](https://wordpress.org/support/users/aspiesoft/), glad you reached
   out!
 * Running into this error during installation can be due to the following:
    - lack of disk space – WordPress requires sufficient space to download, unzip,
      and move the plugin files during the installation process
    - file permissions issue – You may check _WP Admin > Tools > Site Health > Info
      > Filesystem Permissions_ if paths are all “writable” 
    - server-side restriction – Try to download that missing PNG file and upload
      it via SFTP and see if it works
 * I’d highly recommend checking the above areas with your hosting provider for 
   more insights.
 * You can also try to [manually install](https://wordpress.org/documentation/article/manage-plugins/#manual-plugin-installation-1)
   the plugin via SFTP or your hosting file manager.
 * Let us know what you can find.
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cannot-install-error/#post-17991445)
 * Hi there,
 * I hope the previous reply was helpful. Tracking notifications on this forum can
   become tricky over time, and since we haven’t received a response, I’ll mark 
   this post resolved.
   If you still require further assistance, feel free to open
   a new support topic, and we’d be happy to assist.Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Install Error’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=2980272)
 * [Solid Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/cannot-install-error/#post-17991445)
 * Status: resolved