Title: cannot install Last modified: August 21, 2016 --- # cannot install * [yoluca](https://wordpress.org/support/users/yoluca/) * (@yoluca) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/) * publicize > facebook stooped working so i decided to reinstall … * for some reasons i cannot install jetpack * > Installing Plugin: Jetpack by WordPress.com 2.8 > Downloading install package > from [https://downloads.wordpress.org/plugin/jetpack.2.8.zip…](https://downloads.wordpress.org/plugin/jetpack.2.8.zip…) > Download failed. SSL read: error:00000000:lib(0):func(0):reason(0), errno 104 > Return to Plugin Installer * thanks * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [yoluca](https://wordpress.org/support/users/yoluca/) * (@yoluca) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640863) * Installing Plugin: Jetpack by WordPress.com 2.8 Downloading install package from [https://downloads.wordpress.org/plugin/jetpack.2.8.zip…](https://downloads.wordpress.org/plugin/jetpack.2.8.zip…) * Download failed. SSL read: error:00000000:lib(0):func(0):reason(0), errno 104 * Return to Plugin Installer * Thread Starter [yoluca](https://wordpress.org/support/users/yoluca/) * (@yoluca) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640864) * i can install other plugins just fine … its just jetpack * Plugin Contributor [Richard Archambault](https://wordpress.org/support/users/richardmtl/) * (@richardmtl) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640939) * Could you post your site URL here, so I can have a look at the Publicize issue? * If you want it to remain private, you can also contact us via this contact form: [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/) * Make sure to include a link to this thread in your message. * Also, the SSL error is possibly because your server is using an older version of openssl, as detailed in this thread: * [http://wordpress.org/support/topic/ssl-read-error00000000lib0func0reason0-errno-0?replies=11](http://wordpress.org/support/topic/ssl-read-error00000000lib0func0reason0-errno-0?replies=11) * However, the error you got is slightly different than what other users reported(“ errno 104” vs “errno 0”), but it might be worth passing it along to your host in any case. * Lastly, you can try manually installing the plugin, by downloading the files and uploading it to your site via FTP. * Thread Starter [yoluca](https://wordpress.org/support/users/yoluca/) * (@yoluca) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640942) * I did manage to install this manually .. But facebook and twitter its not working… Cannot connect… * Its regatulunit.com * I will contact host about ssl .. Thanks * Thread Starter [yoluca](https://wordpress.org/support/users/yoluca/) * (@yoluca) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640949) * *update* * very weird … i dont have facebook or twitter connected … but posts are showing up on facebook and twitter … * if i hit the connect button i get * `Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301` * i can leave it like this … because it works … dont know for how long … but it works … :)) very weird … not connected … or at least not showing as connect to facebook/twitter. * also … for some reasons twitter post does not show any images … is this hows suppose to be ? * thanks * Plugin Contributor [Richard Archambault](https://wordpress.org/support/users/richardmtl/) * (@richardmtl) * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640982) * Hi, * We’re actually discussing here as well, and I’ve replied there: * [http://wordpress.org/support/topic/publicize-error-1?replies=4](http://wordpress.org/support/topic/publicize-error-1?replies=4) * > for some reasons twitter post does not show any images … is this hows suppose > to be ? * Yes, that’s normal. You need to validate your site through Twitter before you can show images: * [https://dev.twitter.com/docs/cards/types/photo-card](https://dev.twitter.com/docs/cards/types/photo-card) * and then * [https://dev.twitter.com/docs/cards/validation/validator](https://dev.twitter.com/docs/cards/validation/validator) Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘cannot install’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 6 replies * 2 participants * Last reply from: [Richard Archambault](https://wordpress.org/support/users/richardmtl/) * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-install-20/#post-4640982) * Status: not resolved