Title: Cannot install 2.1.77
Last modified: February 6, 2017

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# Cannot install 2.1.77

 *  Resolved [galrak](https://wordpress.org/support/users/galrak/)
 * (@galrak)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/)
 * I have a Problem installing the Version 2.1.77 of NextGEN Gallery.
    I have the
   version 2.1.62 running and wanted to update to 2.1.77. Wordpress starts with 
   the update process but fails with the message that the old version cannot be 
   removed. With this message the update stops. WordPress than tells me that nextgen-
   gallery/nggallery.php was deactiveted because of a failure: The plugin file does
   not exist. So the NextGen Gallery does not show up in the plugin section any 
   more. But I couldnt even reinstall it, because wordpress tells me the NextGen
   Gallery cannot be installed because it already exist. It only help to do a full
   restore of my webspace. Can you help me with my problem? I have further screenshots
   if needet. BR Gerrit

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Clem](https://wordpress.org/support/users/cl56web/)
 * (@cl56web)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8743845)
 * I have the same problem.
    -  This reply was modified 9 years, 7 months ago by [Clem](https://wordpress.org/support/users/cl56web/).
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8744352)
 * [@galrak](https://wordpress.org/support/users/galrak/) – You will need to manually
   remove the /nextgen-gallery/ folder and all of its contents from under the /plugins/
   folder. From there you should be able to re-install and re-activate via Plugins
   > Add New … Search for “NextGEN Gallery”
 * While during the process you inserted displays may not work they should be fine
   once you have finished re-installing and re-activating NextGEN Gallery.
 * Thanks!
 * – Cais.
 *  Thread Starter [galrak](https://wordpress.org/support/users/galrak/)
 * (@galrak)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8744829)
 * [@photocrati](https://wordpress.org/support/users/photocrati/) Thanks for the
   quick response. I will try that tomorrow, when I have a fresh backup of my webspace.
   I will let you know how it worked.
 *  [Clem](https://wordpress.org/support/users/cl56web/)
 * (@cl56web)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8744867)
 * Thank you Cais, it works!
 *  Thread Starter [galrak](https://wordpress.org/support/users/galrak/)
 * (@galrak)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8746834)
 * [@photocrati](https://wordpress.org/support/users/photocrati/) Thanks Cais, it
   worked for me as well. After reinstall of the plugin all pictures and links to
   the pages are still there.
    Problem solved!
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8781894)
 * [@galrak](https://wordpress.org/support/users/galrak/) & [@cl56web](https://wordpress.org/support/users/cl56web/)–
   Thanks for the updates!
 * – Cais.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot install 2.1.77’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-install-2-1-77/#post-8781894)
 * Status: resolved