Quttera Web Malware Scanner
[resolved] Cannot Install (3 posts)

  1. greenterri
    Posted 3 years ago #

    Cannot install: here is the message I get when I try to upload through WordPress site:
    Unpacking the packageā€¦

    Installing the pluginā€¦

    Could not create directory. /usr/www/users/allanhab/wp-content/plugins/quttera-web-malware-scanner/

    Plugin install failed.

    I spoke with my hosting company and they could install on a test wordpress site easily - my permissions are set correctly - they found no reason that it would not install. Is there any known conflicts with other plugins - deactivated a few but that did not work either.

    Please help.



  2. greenterri
    Posted 3 years ago #

    I actually cannot install any of the anti-hacking / malware scanning plugins. Why would that be? The server says it is not them - that my permissions are fine. I installed other plugins after trying these and they installed just fine.

  3. Quttera
    Plugin Author

    Posted 2 years ago #

    Dear Greenterri,

    I am so sorry for so late response.

    Do you still experience the install issue?

    Again, I am apologize for the late response.

    Quttera Support Team
    e: support@quttera.com
    w: http://www.quttera.com

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Quttera Web Malware Scanner
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic


No tags yet.