Cannot import the file

  • Resolved lesliedoyle

    (@lesliedoyle)


    6 years, 4 months ago

    I cannot succeed in importing the file, I get an error message “You must upload a .wie file generated by this plugin.”. Will you help me?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steven Gliebe

    (@stevengliebe)

    6 years, 4 months ago

    Hello,

    Here are some things to check when you get “You must upload a .wie file generated by this plugin” while attempting an import.

    1. Make sure the file you are uploading has a name that ends with .wie.
    2. Make sure the file is not empty (open it in a text editor).
    3. Make sure you are using the latest version of the plugin (1.5.2) and WordPress (4.9.1).
    4. Deactivate all plugins except Widget Importer & Exporter then try again in case a plugin is interfering.
    5. If you’re on a multisite network, go to its settings and try adding “wie” to “Upload file types”.

    Please let me know what results you get.

    Plugin Author Steven Gliebe

    (@stevengliebe)

    6 years, 4 months ago

    Were you able to get this working?

    Plugin Author Steven Gliebe

    (@stevengliebe)

    6 years, 3 months ago

    Closing due to inactivity. Feel free to reply if still seeing the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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