Support » Plugin: FB Page Promoter Lightbox » Cannot get this plugin to work

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Arevico

    (@arevico)

    Hi,

    Thank you for opening a topic. It seems like you haven’t set a delay. Please set a delay of 2000 seconds, clear any caching plugin you might have enabled and try again.

    Best regards

    Hi,

    I followed your instructions, I also deactivated all plugins to if the problem was plugin based.

    However, when I check from my iphone or ipad this plugin works fine, just doesn’t appear on my laptop.

    Does it appear when you check the site?

    Plugin Author Arevico

    (@arevico)

    I think I’ve found the problem. It does appear in chrome, but not in firefox:
    http://screencast.com/t/I0pAF2ZK

    The problem is that the doctype of your website (instructions on how it should be rendered, is a strict one). In addition, the opening <html>-tag is missing. This should be upgraded to a HTML5 doctype,to do this ask your theme developer or change the following line

    in /wp-content/themes/resportsive/header.php
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

    with

    <!DOCTYPE html>
    <html>

    I’ve made this change, but didn’t seem to work

    Plugin Author Arevico

    (@arevico)

    From here it appears to be working now
    http://screencast.com/t/ydffxLMmIzIa

    You sure adblock is disabled?

    I have just turned adblock off, cleared history and restarted, still no joy in firefox or ie

Viewing 6 replies - 1 through 6 (of 6 total)
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