Title: Cannot get plugin to work
Last modified: September 20, 2018

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# Cannot get plugin to work

 *  Resolved [derekdean](https://wordpress.org/support/users/derekdean/)
 * (@derekdean)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-get-plugin-to-work-7/)
 * I have just installed, activated, and generated two separate carousels to test;
   however, when I try to insert into a page or text block by clicking the PC icon,
   the two carousels do not pop up as options (yes, they are published). I can provide
   screenshots.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-get-plugin-to-work-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [derekdean](https://wordpress.org/support/users/derekdean/)
 * (@derekdean)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-get-plugin-to-work-7/#post-10708454)
 * Link to screenshots below:
    [https://pointclearsolutions.box.com/s/yaoblotsl04ck94zv798z1e8dus0acsv](https://pointclearsolutions.box.com/s/yaoblotsl04ck94zv798z1e8dus0acsv)
 *  [Uzzal](https://wordpress.org/support/users/uzzalth/)
 * (@uzzalth)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-get-plugin-to-work-7/#post-10709225)
 * Hi [@derekdean](https://wordpress.org/support/users/derekdean/),
 * Sorry for the inconvenience. It might happen for page/content loading problem.
   After refreshing it should work fine.
    The task can be done in an easier way 
   by copy and pasting. Simply copy and paste the shortcode to the page/post and
   publish the page/post. screenshot → [https://prnt.sc/kwwr5m](https://prnt.sc/kwwr5m)
 * If the issue is not resolved by following the steps, we need to work on your 
   dashboard to fix the issue. Could you please send us a temporary admin access
   to your site via email? Here is the email address → [help@shapedplugin.com](https://wordpress.org/support/topic/cannot-get-plugin-to-work-7/help@shapedplugin.com?output_format=md)
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot get plugin to work’ is closed to new replies.

 * ![](https://ps.w.org/post-carousel/assets/icon-256x256.gif?rev=3514591)
 * [Post Grid & Gutenberg Page Builder Blocks for Blogs, News & Any Website – Smart Post](https://wordpress.org/plugins/post-carousel/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-carousel/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-carousel/)
 * [Active Topics](https://wordpress.org/support/plugin/post-carousel/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-carousel/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-carousel/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Uzzal](https://wordpress.org/support/users/uzzalth/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-get-plugin-to-work-7/#post-10709225)
 * Status: resolved