Support » Fixing WordPress » cannot get password reset for self-hosted site

  • Resolved cmsmith


    I am trying to change my password to get into my admin page of my site (self-hosted site). I on the long-in page I put in my username and clicked on lost your password link. Then retyped my username as instructed. Then a message appears that a “check your email for the confirmation link.” I have not gotten an email from WordPress with this link at all. And I have checked my spam folder.

    I did, however, do the same thing to get into the help forums. A password was emailed to me for that. I have tried using it to get into my site’s admin page, but it doesn’t work. I would appreciate any help on this. At a loss and can’t do anything on my site.

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