Title: Cannot get pass SETUP API Last modified: September 24, 2021 --- # Cannot get pass SETUP API * Resolved [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/) * So I followed the instruction on how to create an APP on etsy * When I enter the “shared secred” and “key string” and press submit, nothing happen, no error message what so ever. * Thanks for you help Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14907728) * can you attach a screenshot? * Thread Starter [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14908084) * Here is a screenshot * [https://drive.google.com/file/d/12wHKSG25_JwsIxShy06n_r58yz0fmjo_/view?usp=sharing](https://drive.google.com/file/d/12wHKSG25_JwsIxShy06n_r58yz0fmjo_/view?usp=sharing) * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14908095) * Thats weird. May I ask that you install PHP error log monitor here: * [https://wordpress.org/plugins/error-log-monitor/](https://wordpress.org/plugins/error-log-monitor/) * Also, make sure that there are no spaces at the beginning and end of the inputs. * Thread Starter [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14908387) * I double checked for the white spaces and I installed the error log monitor ( did the optin and email confirmation) * I went back to the Platy syncer SETUP API to try again, but I don’t see where I can access the php error log. * Thanks for your help * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14908460) * Its on the front page of your admin dashboard. * Thread Starter [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14908714) * Thanks, here is a copy paste : * [25-Sep-2021 17:42:40 UTC] :::: TaxJar Plugin requested :::: (WCS Tax) [25-Sep- 2021 17:42:40 UTC] :::: TaxJar API called :::: (WCS Tax) [25-Sep-2021 17:42:40 UTC] Requesting: taxjar/v2/taxes – {“from_country”:”CA”,”from_state”:”QC”,”from_zip”:” h1w2g3″,”from_city”:”Montreal”,”from_street”:”3811 sainte-catherine est”,”to_country”:” CA”,”to_state”:”QC”,”to_zip”:”h1w2g3″,”to_city”:”MONTREAL”,”to_street”:”3811 sainte-catherine est”,”shipping”:”0″,”plugin”:”woo”,”line_items”:[{“id”:”18631- 5647bc5f58e2c56b1046b5b37be3e0bd”,”quantity”:1,”product_tax_code”:””,”unit_price”:” 45″,”discount”:”0″}]} (WCS Tax) [25-Sep-2021 17:42:40 UTC] Received: {“tax”:{“ amount_to_collect”:6.74,”breakdown”:{“combined_tax_rate”:0.14975,”gst”:2.25,” gst_tax_rate”:0.05,”gst_taxable_amount”:45.0,”line_items”:[{“combined_tax_rate”: 0.14975,”gst”:2.25,”gst_tax_rate”:0.05,”gst_taxable_amount”:45.0,”id”:”18631- 5647bc5f58e2c56b1046b5b37be3e0bd”,”pst”:0.0,”pst_tax_rate”:0.0,”pst_taxable_amount”: 0.0,”qst”:4.49,”qst_tax_rate”:0.09975,”qst_taxable_amount”:45.0,”tax_collectable”: 6.74,”taxable_amount”:45.0}],”pst”:0.0,”pst_tax_rate”:0.0,”pst_taxable_amount”: 0.0,”qst”:4.49,”qst_tax_rate”:0.09975,”qst_taxable_amount”:45.0,”shipping”:{“ combined_tax_rate”:0.14975,”gst”:0.0,”gst_tax_rate”:0.05,”gst_taxable_amount”: 0.0,”pst”:0.0,”pst_tax_rate”:0.0,”pst_taxable_amount”:0.0,”qst”:0.0,”qst_tax_rate”: 0.09975,”qst_taxable_amount”:0.0,”tax_collectable”:0.0,”taxable_amount”:0.0},” tax_collectable”:6.74,”taxable_amount”:45.0},”freight_taxable”:true,”has_nexus”: true,”jurisdictions”:{“city”:”MONTREAL”,”country”:”CA”,”state”:”QC”},”order_total_amount”: 45.0,”rate”:0.14975,”shipping”:0.0,”tax_source”:”origin”,”taxable_amount”:45.0}}( WCS Tax) [25-Sep-2021 17:42:41 UTC] :: Tax Rate Found :: (WCS Tax) [25-Sep-2021 17:42:41 UTC] {“2”:{“rate”:14.9749999999999996447286321199499070644378662109375,” label”:”QC Tax”,”shipping”:”yes”,”compound”:”no”}} (WCS Tax) [25-Sep-2021 17: 42:41 UTC] :: Updating Tax Rate To :: (WCS Tax) [25-Sep-2021 17:42:41 UTC] {“ tax_rate_country”:”CA”,”tax_rate_state”:”QC”,”tax_rate_name”:”QC Tax”,”tax_rate_priority”: 1,”tax_rate_compound”:false,”tax_rate_shipping”:1,”tax_rate”:14.9749999999999996447286321199499070644378662109375,” tax_rate_class”:””} (WCS Tax) [25-Sep-2021 17:42:41 UTC] Tax Rate ID Set for 2 (WCS Tax) [25-Sep-2021 17:42:41 UTC] :: Tax Rate Found :: (WCS Tax) [25-Sep- 2021 17:42:41 UTC] {“2”:{“rate”:14.9749999999999996447286321199499070644378662109375,” label”:”QC Tax”,”shipping”:”yes”,”compound”:”no”}} (WCS Tax) [25-Sep-2021 17: 42:41 UTC] :: Updating Tax Rate To :: (WCS Tax) [25-Sep-2021 17:42:41 UTC] {“ tax_rate_country”:”CA”,”tax_rate_state”:”QC”,”tax_rate_name”:”QC Tax”,”tax_rate_priority”: 1,”tax_rate_compound”:false,”tax_rate_shipping”:1,”tax_rate”:14.9749999999999996447286321199499070644378662109375,” tax_rate_class”:””} (WCS Tax) [25-Sep-2021 17:42:41 UTC] Tax Rate ID Set for 2 (WCS Tax) [25-Sep-2021 17:57:10 UTC] PHP Notice: Undefined index: post in / home/recyborg/public_html/wp-content/plugins/platycorp-etsy-syncer/admin/orders/ class-platy-syncer-etsy-order-admin.php on line 179 [25-Sep-2021 17:57:11 UTC]:::: TaxJar Plugin requested :::: (WCS Tax) [25-Sep-2021 17:59:45 UTC] PHP Notice: Undefined index: post in /home/recyborg/public_html/wp-content/plugins/platycorp- etsy-syncer/admin/orders/class-platy-syncer-etsy-order-admin.php on line 179 [ 25-Sep-2021 17:59:45 UTC] PHP Notice: Undefined index: _non_taxable in /home/ recyborg/public_html/wp-content/plugins/platycorp-etsy-syncer/admin/product-tab/ class-etsy-product-tab.php on line 124 * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14908717) * Thanks I will check. * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14909560) * Hey, I can’t find any relevant error. If you would like Id be happy to test this on your website. Thanks in advance. * Thread Starter [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910064) * Sure, what is your email ? * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910070) * Please send me a message via [platy@platycorp.com](https://wordpress.org/support/topic/cannot-get-pass-setup-api/platy@platycorp.com?output_format=md) * Thread Starter [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910077) * Done * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910117) * The link to the login does not work. * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910182) * I believe the bug has been fixed. Please confirm * Thread Starter [recyborg](https://wordpress.org/support/users/recyborg/) * (@recyborg) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910226) * Yes ! now I can link to my shop. What was the culprit ? * Plugin Author [inonkp](https://wordpress.org/support/users/inonkp/) * (@inonkp) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910253) * Surprisingly it was something that has worked for everyone else. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Cannot get pass SETUP API’ is closed to new replies. * ![](https://ps.w.org/platycorp-etsy-syncer/assets/icon-256x256.jpg?rev=2381695) * [Platy Syncer Woocommerce to Etsy](https://wordpress.org/plugins/platycorp-etsy-syncer/) * [Support Threads](https://wordpress.org/support/plugin/platycorp-etsy-syncer/) * [Active Topics](https://wordpress.org/support/plugin/platycorp-etsy-syncer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/platycorp-etsy-syncer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/platycorp-etsy-syncer/reviews/) * 15 replies * 2 participants * Last reply from: [inonkp](https://wordpress.org/support/users/inonkp/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-pass-setup-api/#post-14910253) * Status: resolved