Support » Plugin: 10Web Social Photo Feed » Cannot get other user media. API shut down by Instagram. Sorry. Display only you

  • Resolved marcocash

    (@marcocash)


    Hi, i update to the version 2.2.18 but I find an error: “Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.”
    Please Help me.!

    Thank you
    my website: macko.tattoo

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Please accept our sincere apologies for the inconvenience.

    Instagram has shut down its API partially without any warning. Unfortunately, now it only allows bringing media from the Instagram account of the user, which is authenticated in Instagram Feed WD plugin. It is not possible to fetch feeds from other public accounts.

    As our plugin does not have control over Instagram API, we just have updated Instagram Feed WD to reflect the changes in Instagram API. However, we will try to implement an alternative solution in the future, which will let you authenticate multiple users and create their feeds.

    Again, we are sorry about this.

    I am getting the same error and I am the user and owner of the account in question… “Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.” Please fix. I love this plug-in!

    Hi @thespikers,

    Please find the answer to your topic here.

    We have responded to your forum thread.

    Thank you and have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)
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