Support » Plugin: 10Web Social Photo Feed » Cannot get other user media. API shut down by Instagram. Sorry. Display only you

  • Resolved wood1e



    I am gettng the error mentioned above, see here:

    What is the reason, I have read a couple of the other support requests, but there is no answer?

    Could you clarify what the solution is? If there is one?


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  • Plugin Support Zhanna Khachatryan


    Hello @wood1e,

    Thanks for your inquiry.

    This message means that you need to authenticate your account again, so please enter the Instagram feed > setting and hit on the Reauthenticate button.

    After this please open the feed and hit on the save button again.

    If this won’t help please let me know.



    Many thanks for that

    Plugin Support Zhanna Khachatryan


    Always happy to assist you @wood1e 🙂

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