Support » Plugin: 10Web Social Photo Feed » Cannot get other user media. API shut down by Instagram. Sorry. Display only you

  • Resolved wood1e

    (@wood1e)


    hi

    I am gettng the error mentioned above, see here: https://www.screencast.com/t/BXgmmdS1A04

    What is the reason, I have read a couple of the other support requests, but there is no answer?

    Could you clarify what the solution is? If there is one?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @wood1e,

    Thanks for your inquiry.

    This message means that you need to authenticate your account again, so please enter the Instagram feed > setting and hit on the Reauthenticate button.

    After this please open the feed and hit on the save button again.

    If this won’t help please let me know.

    wood1e

    (@wood1e)

    Many thanks for that

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Always happy to assist you @wood1e 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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