Support » Installing WordPress » Cannot get install to function

  • I’ve followed instructions to the letter. But when I get to wp-admin/install.php I keep getting as follows…

    Error establishing a database connection

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at This could mean your host’s database server is down.

    * Are you sure you have the correct username and password?
    * Are you sure that you have typed the correct hostname?
    * Are you sure that the database server is running?

    I set up my SQL Database thru my host powweb. It DID setup fine. I changed the DB name, username and password as instructed. using Microsoft Expression Web; then uploaded to my web site.

    So I’m at a loss as to what I’m doing wrong. Obviously there must be something I’m doing wrong. Right?

    Thanks for your help.

Viewing 1 replies (of 1 total)
  • If you are 100% sure that the values you have for ‘DB_NAME’, ‘DB_USER’, ‘DB_PASSWORD’, and ‘DB_HOST’ are correct, then email/call your host’s support department and make sure your MySQL database server is up and running. If the server is running then ask them to confirm those values for you.

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot get install to function’ is closed to new replies.