• Resolved nikileid

    (@nikileid)


    Hello.

    I am using the free/Lite version, which claims that even in this version, I should be able to get images in my gallery to link to an external page if I select the “Attachment Page” option from the “Lightbox & Links” control, which I have done – see screenshot:
    https://drive.google.com/file/d/14iYRVXTtlGLz_AzEx71soHzqiNGh1mUR/view?usp=sharing

    I have also gone into the individual images and added the URLs that I want the photos to redirect to – see screenshot:
    https://drive.google.com/file/d/1lCwChE12p0nakFn5-VWC2V9VOUXQFqZM/view?usp=sharing

    However, once the photos are clicked, only an enlarged version of the picture pops up, like a Lightbox functionality; there is no redirect to the specified URL. It utterly disregards the URL set in the photos.

    Please advise as to whether I am doing something wrong, or if the “redirect on-click to an external URL” function is NOT included in the free version, despite claiming to be.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mplusb

    (@mplusb)

    Hi @nikileid,

    It should work – that feature is available in the lite version of the plugin.
    Can you please install this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate Modula and see if it works correctly with a default WordPress theme and no other plugins.
    Let me know if it does.

    Thank you,
    Mihaela

    I am having the same problem. It would be helpful to hear how the situation was resolved. In the meantime, I will give the test a try.

    I tried the Health Check with all the other plugins disabled, and there was no change in the URL not working.

    I also thought that possibly the fact that the post being linked to was in draft might have an effect. I published the post linked to, but it still just opens a larger image.

    Plugin Support mplusb

    (@mplusb)

    Hello @marjoriesdaughter,

    Can you please send me your website’s url so I can take a look?
    Also please send me a screenshot with your General settings and how you added the url.

    Warmly,
    Mihaela

    Thank you for your reply!

    Is there a way to send you those directly, or do I need to link them here? Also, the gallery post is currently unpublished. Do you need it to be published?

    Plugin Support mplusb

    (@mplusb)

    Yes, you can send them over using this form here: wp-modula.com/contact-us/
    Or at the email address on that page.

    Yes, please publish it.

    Warmly,
    Mihaela

Viewing 6 replies - 1 through 6 (of 6 total)
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