Support » Plugin: Stop WP Emails Going to Spam » Cannot get DNS records – VPS with SPF

  • Resolved hotrock3

    (@hotrock3)


    I have an SPF record as per the example in the other forum post.

    v=spf1 +a +mx ip4:MY_IP_ADDRESS ~all

    Yet, I continue to receive the error. TTL has been set to 5 minutes while I get everything sorted and it shows as such in mxtoolbox.

    Order status emails from woocommerce still end up in spam.

    Any suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fullworks

    (@fullworks)

    I’d really need more detail to be able to help further such as the doamin name and also the spammed email headers.

    Probably not something you want to share over a public forum.

    I can take a quick look for you if you want to contact me directly support at fullworks.net – although of course there are many reasons for emails ending in spam and this free plugin just tries to address one of those reasons.

    Thread Starter hotrock3

    (@hotrock3)

    I’m not too concerned about the spam issue yet, I’m more curious as to what I may need to change, if anything, to resolve the Cannot get DNS records error.

    Are the specific ports that need to be open or other small adjustments that would need to be made from default?

    Plugin Author Fullworks

    (@fullworks)

    technically the plugin is simply calling dns_get_record for all DNS records and then searching the result for a TXT record with v=spf

    As ( I think ) you are running on a VPS – it could be possible that your VPS is configured in a way that it is not searching externally for DNS

    Check your SPF record with a third party tool, like MXTool box.

    If your WordPress server can’t read the SPF, but other can, then it is no big deal, as the SPF needs to be read by the receiving email servce, not the sending server.

    • This reply was modified 1 year, 4 months ago by Fullworks.
    Thread Starter hotrock3

    (@hotrock3)

    That makes sense. MXToolbox shows it as needed but unfortunately this option has not solved my spam filing issue.

    Thanks for attempting to help solve it anyways.

Viewing 4 replies - 1 through 4 (of 4 total)
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