Support » Fixing WordPress » Cannot Get Comment Email Notifications

  • I cannot for the life of me get comment email notifications sent to my client’s email address.

    I’ve tried the following plugins:
    http://wordpress.org/plugins/email-alerts/
    http://wordpress.org/plugins/cbnet-multi-author-comment-notification/

    But no luck with either.

    I then set my client’s WP account so that it was the author of the page with the comment form, thinking this might get them email notifications to work… it didn’t.

    I then even tried setting the admin email address (under Settings > General) to my client’s email address and still no luck… I’ve checked his inbox and spam folder but nothing seems to be showing.

    It works fine with my email address however.

    Has anyone else had issues like this? If it helps, my client’s email address is with Google Apps for Business… but then again, so is mine!

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  • Do you get any other notification emails from WP to that specific email address? Like, added new user or a plugin that sends of some kind of warning?

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