Title: Cannot generate labels using premium version
Last modified: August 30, 2016

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# Cannot generate labels using premium version

 *  Resolved [czeller](https://wordpress.org/support/users/czeller/)
 * (@czeller)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/cannot-generate-labels-using-premium-version/)
 * Fedex Create Shipment Error:Severity: ERROR
    Source: prof Code: 1000 Message:
   Authentication Failed
 * Checkout process works fine, but when I try to”create a shipment” I get an error.
   Can you help? Thank you so much
 * [https://wordpress.org/plugins/fedex-woocommerce-shipping-method/](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/)

Viewing 1 replies (of 1 total)

 *  [wooforce](https://wordpress.org/support/users/wooforce/)
 * (@wooforce)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-generate-labels-using-premium-version/#post-6744276)
 * Hello xzeller, Please check out FAQ section of our documentation.
    [http://support.wooforce.com/hc/en-us/categories/200876092-Fedex-Shipping-](http://support.wooforce.com/hc/en-us/categories/200876092-Fedex-Shipping-)
 * If you are a premium user, please create a request on [http://support.wooforce.com/](http://support.wooforce.com/)
   in case of further queries.

Viewing 1 replies (of 1 total)

The topic ‘Cannot generate labels using premium version’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/fedex-woocommerce-shipping-method_336c83.
   svg)
 * [Fedex WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [wooforce](https://wordpress.org/support/users/wooforce/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-generate-labels-using-premium-version/#post-6744276)
 * Status: resolved