Title: Cannot find file ID
Last modified: August 31, 2016

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# Cannot find file ID

 *  [Christina](https://wordpress.org/support/users/christinavarro/)
 * (@christinavarro)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-find-file-id/)
 * Hi, I have the latest version of wordpress, and I cannot find the file ID. I 
   looked all over the media gallery and it does not show like previous versions
   of wordpress. Any thoughts?
 * [https://wordpress.org/plugins/email-before-download/](https://wordpress.org/plugins/email-before-download/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [dtynan](https://wordpress.org/support/users/dtynan/)
 * (@dtynan)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-find-file-id/#post-7447720)
 * This is a moderately complicated installation procedure in that you need 2 other
   plugins aside from Email Before Download — you need Contact Form 7 and also Download
   Monitor. I’m guessing you probably didn’t install Download Monitor? Or, perhaps
   you did but then didn’t upload your file into it … it is the “Downloads” link
   on your main WordPress menu .. you upload the file there, not in the Media Gallery.
 * Make sure you have closely read the Description page of the Email Before Download
   plugin, the FAQ page, and looked at all the screenshots on the Screenshot page.
   Some of that stuff is a bit out of date, but it should give you enough to get
   installed correctly (make sure you use the latest version of Download Monitor,
   not the old version mentioned on the Description page).
 *  Thread Starter [Christina](https://wordpress.org/support/users/christinavarro/)
 * (@christinavarro)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-find-file-id/#post-7447756)
 * Thanks! I hadn’t used the Download Monitor to add the file, was just using the
   Media Gallery. Works great now. Thank you!
 *  [dtynan](https://wordpress.org/support/users/dtynan/)
 * (@dtynan)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-find-file-id/#post-7447775)
 * Great, glad it works.
 * Just as a side note — if you have it set to ’email’ or ‘both’ rather than ‘inline’
   in EBD settings then there is a good chance that the email probably isn’t getting
   to the website visitor that filled out the form, depending on who his email provider
   is. Some providers, like Yahoo Mail, are probably going to block the email. If
   you are set to ’email’ or ‘both’ then let me know & I’ll explain what you need
   to do (you might want to test with a yahoo email account to confirm that it doesn’t
   get through). If you’re set to ‘inline’, just ignore this… 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot find file ID’ is closed to new replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
 * [Email Before Download](https://wordpress.org/plugins/email-before-download/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [dtynan](https://wordpress.org/support/users/dtynan/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-find-file-id/#post-7447775)
 * Status: not resolved