Cannot fetch the thumbnails from this feed

  • Resolved tiotrom

    (@tiotrom)


    1 year, 3 months ago

    Here is an example https://videos.trom.tf/feeds/videos.xml?videoChannelId=3139

    Cannot pull any images. And this is Peertube, a very popular Video Platform, alternative to Youtube. It means it cannot work with Peertube at all.

    Despite having these tags:

    <media:thumbnail url="https://videos.trom.tf/lazy-static/previews/f95728c8-e731-4b83-bd80-2959ebfcccdd.jpg"/>
<media:thumbnail url="https://videos.trom.tf/lazy-static/thumbnails/f6413062-c594-492d-91a7-8a64af8b47b3.jpg"/>
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    1 year, 3 months ago

    Hi there,

    Thank you for using Feedzy!

    I imported the feed and the featured images are displayed correctly – https://vertis.d.pr/i/NtG1gI.

    It is possible to allow HTML tags to be unstripped by adding the following line to the wp-config.php file of your WordPress instance.

    define( 'FEEDZY_ALLOW_UNSAFE_HTML', true );

    Let me know how it goes!

    Thread Starter tiotrom

    (@tiotrom)

    1 year, 3 months ago

    Thank you for the info. I tried but no luck. Can you please try on your end too, to check?

    Plugin Support AndreeaR

    (@andreearadacina21)

    1 year, 3 months ago

    Hey @tiotrom,

    The reason why the images are not displayed on your website is that you use the free version, whereas the <media:thumbnail url="https://videos.trom.tf/lazy-static/previews/f95728c8-e731-4b83-bd80-2959ebfcccdd.jpg"/> implies parsing custom tags, which is a premium feature. As you can see in my previous screenshot, the images are displayed correctly when using the premium version – https://vertis.d.pr/i/NtG1gI.

    In the free version, I can confirm that the images are no longer retrieved.

    Let me know if there’s anything else I can help you with!

    • This reply was modified 1 year, 3 months ago by AndreeaR.
    Thread Starter tiotrom

    (@tiotrom)

    1 year, 3 months ago

    I it possible to “test” the pro plugin to see if it works? If it does and I can make Feedzy work well I would perhaps buy it.

    Plugin Support AndreeaR

    (@andreearadacina21)

    1 year, 3 months ago

    Hey @tiotrom,

    Because this is a community forum, we cannot offer support for premium features. Please use the dedicated channels for more details – https://themeisle.com/contact/.

    Best regards,

    Andreea

    Thread Starter tiotrom

    (@tiotrom)

    1 year, 3 months ago

    I see. Ok.

    Plugin Support AndreeaR

    (@andreearadacina21)

    1 year, 3 months ago

    @tiotrom, thank you for your cooperation!

Viewing 7 replies - 1 through 7 (of 7 total)
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