Title: Cannot export subscriber list
Last modified: February 8, 2017

---

# Cannot export subscriber list

 *  [idgme](https://wordpress.org/support/users/idgme/)
 * (@idgme)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cannot-export-subscriber-list/)
 * Hi,
    I am having trouble exporting my subscriber list. It just go to an error
   page:
 * “The greenchemicalsblog.com page isn’t working
    greenchemicalsblog.com is currently
   unable to handle this request. HTTP ERROR 500”
 * I am using Mailpoet 2.7.7
    I am using BlueHost, theme Morning After, PHP 5.6

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cannot-export-subscriber-list/#post-8794805)
 * Can you please get in touch with your host’s support about that. They might have
   blocked some folders or changed some file permissions, that’s why you are unable
   to download your exported list.
 *  [sergiorosa](https://wordpress.org/support/users/sergiorosa/)
 * (@sergiorosa)
 * [9 years ago](https://wordpress.org/support/topic/cannot-export-subscriber-list/#post-8944917)
 * Hello,
    I’m facing the same problem. Running MailPoet 2.7.8 on WP 4.7.3 I’ve 
   check ownership of the installation and all files&folders are owned correctly.
 * What should I look into?
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot export subscriber list’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg)
 * [MailPoet Newsletters (Previous)](https://wordpress.org/plugins/wysija-newsletters/)
 * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/)
 * [Active Topics](https://wordpress.org/support/plugin/wysija-newsletters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/)

## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [list](https://wordpress.org/support/topic-tag/list/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergiorosa](https://wordpress.org/support/users/sergiorosa/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/cannot-export-subscriber-list/#post-8944917)
 * Status: not resolved