Support » Plugin: Order Export & Order Import for WooCommerce » Cannot export orders

  • Resolved borish1

    (@borish1)


    Hi,

    I’m having trouble with the export of all the orders from the shop as I’m migrating it to a new website.
    At first I received memory_limit error and I increased the limit from 256M to 512M. Now I just receive blank csv file and nothing else. I tried multiple times.

    Some data for your:

    PHP version:7.1.27
    PHP post max size:1 GB
    PHP time limit:30
    PHP max input vars:5000

    If you can please assist as to what I can try to export these orders. There is 4.5k of them in total.

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  • borish1

    (@borish1)

    Made the import. Issue with the import of the orders is that they not recognize Taxes (and they are not calculated at all) even though I created standard and reduced taxes exactly as they appear on the old website.

    Plugin Author webtoffee

    (@webtoffee)

    Hi @borish1,

    The old version of the Order import export plugin had no support to import Tax details along with the order details. We have included the support for importing order tax details in the latest version(1.4.3) of the plugin. Please try updating the plugin to the latest version.

Viewing 2 replies - 1 through 2 (of 2 total)
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