Hi @ensemblebd,
My guess is that this issue is being caused by a conflict with another plugin. Would it be possible for you to temporarily deactivate all other plugins and then re-activate them a few at a time until the issue returns to determine which plugin is causing the conflict?
Once you’ve identified which plugin is causing the issue, please let me know and I can investigate further to see if it’s something we can fix on our end.
Thank you very much, I will do so and report back asap.
Unable to confirm the cause, as it seems to have just “gone away”.
Which definitely lends towards a compatibility issue.
We did update plugins and themes, so perhaps one of them was the cause.
Sorry I can’t provide better diagnostics/insight on this – but it’s definitely resolved.
Thank you!
No problem! Glad to hear it’s fixed!
