Thread Starter
art005
(@art005)
Maybe not a good idea to mix topics but in case they are related, there are no colors shown in the stars to select for the Review Rating on my website.
Thread Starter
art005
(@art005)
The Review Stars appear when I am logged into WP viewing my site. They appear as only a faint yellow outline that can’t be clicked when I am logged out of WP viewing my site. I usually use Firefox, but checked that Internet Explorer is even worse, not even a faint yellow outline when I am logged out of WP.
I chose the Click Here To Review Option and it is black text and not really noticeable as a link until you mouse over it.
I moved the shortcode into a more generic, less Theme customized, part of the editor and had all of the same results.
Hope you have some advice.
Hi Art,
For your first question: Are you talking about the “Product List” area in the “Basic” area of the “Options” tab (as seen in the screenshot here: http://www.etoilewebdesign.com/Screenshots/urp_product_list.png)? If so, when you click the “Add” button, does it bring up a text box, like in the screenshot? If you mean something else all together, please let us know.
For your second question: By default, the starts on your submit review form will start off as outlines and will fill when clicked. If this isn’t happening, there could be a JavaScript conflict. Do you get any JavaScript errors (i.e. in the developer console) on the page? And I’m not sure what you mean by the “Click Here To Review Option”. Could you provide a link to the page with your submit review form on it?
Thread Starter
art005
(@art005)
Hello, I get that text box to enter a product name but I cannot put any information in the text box. I can delete and add empty text boxes but I can never put information in the text boxes.
My comment about the stars occurs when viewing the Review Page, not editing it. The difference was that I can activate the stars while viewing when I am logged into WP, but not when I am logged out of WP. Very strange, maybe hard to believe.
My comment about the link refers to “Click to add your own review!” is black text and doesn’t look like a link and is too obscure surrounded by the other black text. To help make it stand out I underlined the black text above and tried to turn the Search Review off so that that black text would not be shown. The search criteria is not printing but this text still is: “No matching reviews found.” More useless black text that I would like to get rid off, especially while the New Review link is still black above it.
Page is here: http://www.optico.us/customer-service/feedback/
Hi Art,
Not being able to enter anything in the text box sounds like there’s a conflict somewhere. Are you using any plugins that make changes to the text editors in the WordPress admin, or something similar? As a test, you can try deactivating all other plugins and, if necessary, switching to the default WordPress theme (i.e. Twenty Sixteen), to see if you can now write in the text box.
For the stars, I was indeed talking about the submit review page, not the back-end admin. The stars make use of WordPress’s default dashicons font. It looks like, for some reason, those aren’t being loaded by your theme or WordPress install on the front end. You can try including the following in your themes functions.php file to try and force the dashicons to load:
add_action( 'wp_enqueue_scripts', 'load_dashicons_front_end' );
function load_dashicons_front_end(){
wp_enqueue_style( 'dashicons' );
}
For the link to add a review, you can style that however you want by making use of the “Custom CSS” box in the “Basic” area of the “Options” tab. For example, something simple, like the following, would make it look more like a button:
.ewd-urp-toggle-button {
background: #000;
color: #fff;
float: left;
padding: 8px;
}
“No matching review found” isn’t useless to everyone, and is pretty standard practice when a query returns no results in WordPress. But, if it’s useless to you, you can also use custom CSS to hide it.
