Title: Cannot enter dashboard Last modified: December 24, 2022 --- # Cannot enter dashboard * Resolved [eugene212](https://wordpress.org/support/users/eugene212/) * (@eugene212) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/) * Thanks for providing such a good plugin as Hummingbird ! * I have used it for a while on one of my WP sites without any issues and started to use it on another site, but at some stage entering Hummingbird’s dashboard, etc. became impossible – critical error is shown. * Deactivating all other plugins did not help, so please advise ! * Please see below WP emailed details: * > When seeking help with this issue, you may be asked for some of the following > information: WordPress version 6.1.1 Active theme: Colibri WP (version 1.0.89) > Current plugin: Hummingbird (version 3.4.0) PHP version 8.0.26 > Error Details > ============= An error of type E_ERROR was caused in line 130 of the file / > var/www/html/wp-content/plugins/hummingbird-performance/core/class-module-server. > php. Error message: Uncaught TypeError: strtolower(): Argument #1 ($string) > must be of type string, array given in /var/www/html/wp-content/plugins/hummingbird- > performance/core/class-module-server.php:130 Stack trace: #0 /var/www/html/ > wp-content/plugins/hummingbird-performance/core/class-module-server.php(130): > strtolower(Array) #1 /var/www/html/wp-content/plugins/hummingbird-performance/ > core/class-utils.php(282): Hummingbird\Core\Module_Server::get_server_type()# > 2 /var/www/html/wp-content/plugins/hummingbird-performance/core/class-utils. > php(254): Hummingbird\Core\Utils::get_tracking_data() #3 /var/www/html/wp-content/ > plugins/hummingbird-performance/admin/class-page.php(280): Hummingbird\Core\ > Utils::enqueue_admin_scripts(‘3.4.0’) #4 /var/www/html/wp-includes/class-wp- > hook.php(308): Hummingbird\Admin\Page->enqueue_scripts(‘toplevel_page_w…’) # > 5 /var/www/html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters( > NULL, Array) #6 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action( > Array) #7 /var/www/html/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’,‘ > toplevel_page_w…’) #8 /var/www/html/wp-admin/admin.php(239): require_once(‘/ > var/www/html/w…’) #9 {main} thrown - This topic was modified 3 years, 4 months ago by [eugene212](https://wordpress.org/support/users/eugene212/). Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/cannot-enter-dashboard-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-enter-dashboard-2/page/2/?output_format=md) * Thread Starter [eugene212](https://wordpress.org/support/users/eugene212/) * (@eugene212) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16318616) * Also tried to delete/install Hummingbird plugin afresh – still the same issue. * Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16319471) * Hello [@eugene212](https://wordpress.org/support/users/eugene212/) , * I’m sorry you are experiencing this issue. Can you tell me what type of server you have? Do you have a reverse proxy on your server? Like Nginx or Caddy? * kind regards, Kasia * Thread Starter [eugene212](https://wordpress.org/support/users/eugene212/) * (@eugene212) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16319651) * Hi Kasia, * Yes, the site is behind Caddy reverse proxy – for some time Hummingbird was working fine and I could configure it, etc., but at some stage the error appeared and I am not sure what was the trigger. * My other site without reverse proxy has Hummingbird for a couple of years without issues. * Thread Starter [eugene212](https://wordpress.org/support/users/eugene212/) * (@eugene212) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16319653) * Yesterday the same error appeared on the different test/stage site (also behind Caddy) – this time I think it happened after disabling and the enabling again Hummingbird, but I am not 100% sure. * Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/) * (@wpmudevsupport11) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16319950) * Hi [@eugene212](https://wordpress.org/support/users/eugene212/), * Thanks for the information. I have passed these to our developer’s attention to check if there are any known instances and any workarounds that could be shared regarding this or not. * Will keep you posted once we get further feedback. * Kind Regards, * Nithin * Thread Starter [eugene212](https://wordpress.org/support/users/eugene212/) * (@eugene212) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16319999) * Not sure if it’s relevant, but I run WP as a docker container behind Caddy reverse proxy. * Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/) * (@wpmudevsupport11) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16320324) * Hi [@eugene212](https://wordpress.org/support/users/eugene212/), * I’m afraid this is more specific to the server side. However, could you please try this snippet and see whether it prevents such issues from occuring? * ```wp-block-code When seeking help with this issue, you may be asked for some of the following > information: WordPress version 6.1.1 Active theme: Colibri WP (version 1.0.89) > Current plugin: Hummingbird (version 3.4.0) PHP version 8.0.26 > Error Details > ============= An error of type E_ERROR was caused in line 113 of the file / > var/www/html/wp-content/plugins/hummingbird-performance/core/modules/class- > cloudflare.php. Error message: Uncaught TypeError: strpos(): Argument #1 ($ > haystack) must be of type string, array given in /var/www/html/wp-content/plugins/ > hummingbird-performance/core/modules/class-cloudflare.php:113 Stack trace: # > 0 /var/www/html/wp-content/plugins/hummingbird-performance/core/modules/class- > cloudflare.php(113): strpos(Array, ‘cloudflare’) #1 /var/www/html/wp-content/ > plugins/hummingbird-performance/admin/pages/class-dashboard.php(666): Hummingbird\ > Core\Modules\Cloudflare->has_cloudflare() #2 /var/www/html/wp-content/plugins/ > hummingbird-performance/admin/views/meta-box.php(62): Hummingbird\Admin\Pages\ > Dashboard->dashboard_browser_caching_module_metabox() #3 /var/www/html/wp-content/ > plugins/hummingbird-performance/admin/class-page.php(169): include(‘/var/www/ > html/w…’) #4 /var/www/html/wp-content/plugins/hummingbird-performance/admin/ > class-page.php(374): Hummingbird\Admin\Page->view(‘meta-box’, Array) #5 /var/ > www/html/wp-content/plugins/hummingbird-performance/admin/views/wphb-page.php( > 22): Hummingbird\Admin\Page->do_meta_boxes(‘box-dashboard-l…’) #6 /var/www/ > html/wp-content/plugins/hummingbird-performance/admin/class-page.php(169): > include(‘/var/www/html/w…’) #7 /var/www/html/wp-content/plugins/hummingbird- > performance/admin/class-page.php(455): Hummingbird\Admin\Page->view(‘wphb-page’)# > 8 /var/www/html/wp-content/plugins/hummingbird-performance/admin/class-page. > php(443): Hummingbird\Admin\Page->render_inner_content() #9 /var/www/html/wp- > includes/class-wp-hook.php(308): Hummingbird\Admin\Page->render(”) #10 /var/ > www/html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)# > 11 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #12/ > var/www/html/wp-admin/admin.php(259): do_action(‘toplevel_page_w…’) #13 {main} > thrown * Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/) * (@wpmudevsupport11) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16327812) * Hi [@eugene212](https://wordpress.org/support/users/eugene212/), * I’m bringing the errors noticed to our developers attention to see what might have caused it. * Will keep you posted once we get further feedback asap. * Best Regards, * Nithin * Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/) * (@wpmudevsupport11) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16327857) * Hi [@eugene212](https://wordpress.org/support/users/eugene212/), * We’ll need additional information in order to troubleshoot this further. Could you please add the following snippet: * ```wp-block-code false, ) ); $headers = wp_remote_retrieve_headers( $head ); print_r( $headers['server'] ); exit; } }); ``` * Once the snippet is added, please go to the following URL on your website: `https:// your-site.com/?test` * You’ll have to replace the **your-site.com** URL in the above with your domain URL and share the information that you get when you load the “?test” in the next reply, so that we could check further and advise what might be causing it. * Looking forward to your response. * Kind Regards, Nithin * Thread Starter [eugene212](https://wordpress.org/support/users/eugene212/) * (@eugene212) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16328970) * Hi [@wpmudevsupport11](https://wordpress.org/support/users/wpmudevsupport11/), * After adding the snippet, I get the following response to …/?test request: * > Array ( [0] => Caddy [1] => Apache/2.4.54 (Debian) ) * Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/) * (@wpmudevsupport11) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16330256) * Hi [@eugene212](https://wordpress.org/support/users/eugene212/), * Thanks for sharing the info. Could you please try this new snippet and see how it goes: * ```wp-block-code if ( isset( $headers[‘server’] ) && strpos( implode($headers[‘server’]), ‘ > cloudflare’ ) > -1 ) { * After making this change, I can enter Hummingbird/Caching/Integration page. * Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/) * (@wpmudevsupport14) * [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/#post-16334208) * Hi [@eugene212](https://wordpress.org/support/users/eugene212/), * Sorry to know the the workaround suggested didn’t helped. * However, we do not recommend editing the core files. I have brought your observation to the notice of our developers and will update you here once we have more insights on this as soon as possible. * Kind Regards, Nebu John Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/cannot-enter-dashboard-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-enter-dashboard-2/page/2/?output_format=md) The topic ‘Cannot enter dashboard’ is closed to new replies. * ![](https://ps.w.org/hummingbird-performance/assets/icon-256x256.gif?rev=2633221) * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/) * [Frequently Asked Questions](https://wordpress.org/plugins/hummingbird-performance/#faq) * [Support Threads](https://wordpress.org/support/plugin/hummingbird-performance/) * [Active Topics](https://wordpress.org/support/plugin/hummingbird-performance/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/hummingbird-performance/unresolved/) * [Reviews](https://wordpress.org/support/plugin/hummingbird-performance/reviews/) ## Tags * [dashboard](https://wordpress.org/support/topic-tag/dashboard/) * 18 replies * 5 participants * Last reply from: [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/) * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/cannot-enter-dashboard-2/page/2/#post-16341281) * Status: resolved