Support » Plugin: WooCommerce Payments » Cannot enter Credit Card info

  • Resolved sommersruth

    (@sommersruth)


    The field for entering payment information does not allow me to enter any text or numbers. Has anyone had this happen?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Joey Ricketts

    (@jricketts4)

    Hi @sommersruth – I just took a look and it seems that you’re still seeing this issue. Since Stripe and WooCommerce Payments are both on-site payment options, SSL is required to take payments.

    If you’d still like to consider WooCommerce Payments for managing orders on your site, I’d suggest taking a look at our WooCommerce SSL doc to see how you can enable this on your site: https://docs.woocommerce.com/document/ssl-and-https/

    This not only allows you to take on-site payments, but also makes your customers more comfortable knowing that their information is not at risk when purchasing products.

    Thanks!
    – Joey

    Plugin Support Nicola Mustone

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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