• Resolved editorialteamnwu


    I installed Lifter LMS (and all the other e-commerce plugins it wanted even though we don’t actually want to sell courses but just make them available for free) and tried to log onto the demo course, and couldn’t.

    In the page I link to it suggests a form will open up where the prospective student can enter their information. But I don’t get this, just a red box with an error in it that various address information was missing. I added this information to the LifterLMS Profile section of the account that I think owns that course, but now no matter what I put in the country field it gives me a red-boxed error saying “[whatever] is an invalid option for Country”.

    What am I missing here? Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Rocco Aliberti


    Hi there,
    The first behavior you describe is actually the expected behavior when trying to enroll through a free access plan as a logged in user who has not provided all the required profile information.
    Also what you put in the country field?
    When filling the user profile from the WordPress dashboard, make sure to use the country code, see:
    e.g. for United States it’s US, for Italy it’s IT, GB for United Kingdom, and so on…

    The real problem there, is that you seem to not see any form in the checkout page, while you should.
    Can you please share a link to your website where we can see what’s happening?

    Can you also provide us with your System Report?

    Thread Starter editorialteamnwu


    Thanks Rocco! I didn’t reaiise it was asking for country code.

    The course is here: https://newworld.ac/course/how-to-build-a-learning-management-system-with-lifterlms/

    System report to follow.




    Home Url: https://newworld.ac
    Site Url: https://newworld.ac
    Login Url: https://newworld.ac/wp-login.php
    Version: 5.6
    Debug Mode: No
    Debug Log: No
    Debug Display: Yes
    Locale: en_GB
    Multisite: No
    Page For Posts: University News (#51) [https://newworld.ac/university-news/]
    Page On Front: About Us (#149) [https://newworld.ac/]
    Permalink Structure: /%postname%/
    Show On Front: page
    Wp Cron: Yes


    Version: 4.13.0
    Db Version: 4.13.0
    Course Catalog:(#259) []
    Membership Catalog:(#262) []
    Student Dashboard:(#266) []
    Checkout Page:(#264) []
    Course Catalog Per Page: 9
    Course Catalog Sorting: menu_order
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: yes
    Password Strength Meter: yes
    Minimum Password Strength: strong
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: required
    Checkout Phone: optional
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: required
    Registration Address: optional
    Registration Phone: hidden
    Registration Voucher: optional
    Registration Email Confirmation: no
    Account Names: required
    Account Address: required
    Account Phone: optional
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: yes
    Email From Address: steve@stevefoerster.com
    Email From Name: New World University
    Email Footer Text:
    Email Header Image:
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: no


    LLMS_REMOVE_ALL_DATA: undefined
    LLMS_REST_DISABLE: undefined
    LLMS_SITE_IS_CLONE: undefined


    Manual: Disabled
    Manual Logging:
    Manual Order: 1


    Mysql Version: 5.7.32
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 1000
    Php Max Upload Size: 150 MB
    Php Memory Limit: 256M
    Php Post Max Size: 150M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 30
    Php Version: 7.4.11
    Software: Apache
    Wp Memory Limit: 40M


    HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_1_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36


    Name: Education Hub Pro
    Version: 3.5
    Themeuri: https://themepalace.com/downloads/education-hub-pro/
    Authoruri: https://wenthemes.com/
    Child Theme: No
    Llms Support: No


    bbPress: 2.6.6
    Catch Themes Demo Import: 1.4.6
    Classic Editor: 1.6
    Contact Form 7: 5.3.2
    LifterLMS: 4.13.0
    Tabs Responsive: 2.0.7
    UpdraftPlus – Backup/Restore: 1.16.46
    WooCommerce: 4.9.2
    WPForms Lite:
    WP Mail SMTP: 2.5.1


    BbPress: Yes
    BuddyPress: No

    Template Overrides

    Plugin Contributor Rocco Aliberti


    Hi there,
    thanks for sharing those info!
    So what is missing on your site is, among other required pages, the Checkout page.

    Maybe you skipped their creation during the setup wizard?

    Please take a look at this to re-run it again:

    Hope this helps!

    Thread Starter editorialteamnwu


    Running that again seems to have done the trick. Thanks for your help!


Viewing 4 replies - 1 through 4 (of 4 total)
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