Cannot email you through your site

  • Resolved jackneedshelp

    (@jackneedshelp)


    2 years, 11 months ago

    Hi

    I have entered the API key from the code link given and am not sure what else to do with this program update. Once I enter and save the API key, no other settings appear for the program.

    My real question is how to use the multilanguage support, as I have the plugin working with my website currently, but I had updated the plugin in hopes of achieving some multilanguage support, with the reader speaking in that language but instead even with other translate programs, I can only achieve it reading in English which is the content’s original language.

    Also I am unable to contact you through your website. I followed a link there for support and when doing the captcha, it shows a green check mark but when sending an error message appears at the top of the page claiming the captcha is incorrect.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jackneedshelp

    (@jackneedshelp)

    2 years, 11 months ago

    Hello I signed up for the website and received an email from Danny, but after replying to Danny there, I still am only getting another automated email asking me why I signed up, but I have already replied with this information.

    • This reply was modified 2 years, 11 months ago by jackneedshelp.
    Plugin Author ResponsiveVoice

    (@responsivevoice)

    2 years, 11 months ago

    Hi Jack,

    Thank you for your message.

    Since we do not offer support in WordPress – can you please send another reply to Danny’s email you mentioned above.
    If you are subscribed to ResponsiveVoice Pro you can also reach out through your client area.

    If you can not find the emails in your inbox please make sure to check the Spam folder or other inbox categories besides Primary.

    Otherwise all ResponsiveVoice controls are done through the APp Dashboard where you register for the API.

    Re. Multilanguage
    ResponsiveVoice will read any any (supported) language you set it up with however if you are looking for the option to automatically translate text- that is not a feature currently supported.

    You can have multiple languages on your website but you will want to specify them and individually.

Viewing 2 replies - 1 through 2 (of 2 total)
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