Support » Plugin: Brizy - Page Builder » cannot “edit with brizy”

  • Resolved stayc1

    (@stayc1)


    I have 2 pages on my website that I have built with Brizy. This morning, I was able to edit the pages, however I am not sure what has happened this afternoon.
    When I click “Continue to edit with Brizy” in my wordpress, it goes to a blank page. I cannot see anything I have done with these pages.
    The page is visible when going to the URL, it is just that I CANNOT go in the backend and make edits.
    Any ideas as to why this happened? I haven’t seen anyone post this topic.
    I’d hate to delete these pages and start all over. Then I will probably never use Brizy again for fears this may happen again. So I’d appreciate your thoughts. Hoping you can help 🙂
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Sergiu Bagrin

    (@roxigo)

    Hi

    Sorry for the inconvenience.

    We spent 1 week with this issue. I tried to understand how to reproduce it. Is a very big problem between WP DB Library and HTML slashes (every time you add html it delete slashes). On Monday we plan a fix for this issue.

    Can you give me WP Credentials in order to investigate this issue via Facebook Chat and mention this issue inside: http://dl4.joxi.net/drive/2018/05/10/0028/0732/1860316/16/cb53437dfd.jpg

    Sorry for the inconvenience.

    Sergiu

    I had created a page using Brizy – then switched to the wordpress editor and then back to Brizy – now it wants to create a new Brizy page. Tried restoring the previous versions and still no luck.

    Any suggestions where i can fix this myself. Not happy!

    @davejwnz This is know issue. Don’t ever hit Back to WordPress Editor you will lose everything.

    Plugin Author Sergiu Bagrin

    (@roxigo)

    Hi all,

    Fixed in 1.0.19 planned for Monday.

    Download link (1.0.19 RC22) – https://wetransfer.com/downloads/f29486fdbde97857237e96976a23326020180714123223/df3276

    Can you confirm if it is working with last changes? I recommend to test it with a new wp install.

    Sorry for the delay.
    Sergiu

    • This reply was modified 1 year, 1 month ago by  Sergiu Bagrin.

    @roxigo

    Fixed. Thank you so much.

    Plugin Author Sergiu Bagrin

    (@roxigo)

    Thank you too!

    markvguchte

    (@markvguchte)

    I need help with my page where I similarly lost all the content and cannot restore. (www.fixmob.co/education).

    Even updating to the latest version (1.0.19) did not help. Not happy

    markvguchte

    (@markvguchte)

    My site is still down?! Can anyone help? How did you get back up and running with Brizy? I lost all of the content and don’t want to waste time in starting over (without Brizy)….

    I have upgraded to 1.0.25 version and suddenly I can’t edit the page anymore.
    I was able to use the plugin prior to upgrade.

    Any clue?

    Appreciate your assistance.

    I am having the same issue as newb2brocks

    Hello,

    hi there, when i used free brizy Version 1.0.18, it worked both blog page and blog post, but when i do update into version 1.0.42, it doessn’t work anymore. I haved a Brizy Pro too, but can’t work with free brizy 1.0.42

    Can u explain, what the problem ?

    I don’t know why today I try to access to brizy and the update button doesn’t working, I update the version of brizy to see if the problem will be fixed, but now the brizy stuck on animation loading screen
    I have all my pages edit with brizy and I couldnt lost all my work

    I need help

    Best regards
    Pedro Buchner

    Hi there!! I had created a page using Brizy – then switched to the wordpress editor and then back to Brizy – now it wants to create a new Brizy page.
    Tried restoring the previous versions and still no luck.
    I’ve lost all work made :/
    How can fix it???
    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
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