Support » Fixing WordPress » Cannot edit existing pages after update

  • fullforlife

    (@fullforlife)



    I have had a WordPress website for over two years and have over 200 pages created. Since the 5.0 update last Friday, I am not able to modify or edit content on any of my existing pages. I have even tried installing the Classic Editor plugin rather than using Gutenberg.
    I was previously using Page Builder by Create to lay out all my pages (which does not seem to be compatible any longer). I can, however, create a new page. The problem is I need to edit my existing pages daily with new blog content. Any advice or help? I’m not the most tech savvy gal but this website is my heart and soul!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Team Volunteer

    I can’t find a plugin called “Page Builder by Create”. Can you give me a link?

    fullforlife

    (@fullforlife)

    Sorry, I just checked the plugin. It is “Page Builder for Create.” It looks like it’s Version 10.2.4.5 by SiteOrigin.

    https://siteorigin.com/page-builder/

    • This reply was modified 2 months ago by  fullforlife.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Team Volunteer

    You’re using a commercial plugin, so please use their official support channel. We feel they are best equipped to support their products.

    https://siteorigin.com/support/

    Commercial products are not supported in these forums. .

    fullforlife

    (@fullforlife)

    I am no longer trying to use their plugin. It was previously used but is not longer compatible.

    What I am currently trying to do is edit any of my existing pages on WordPress. Whether they were created with PageBuilder or not. I cannot modify any pages that were created prior to Friday’s update.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Team Volunteer

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    fullforlife

    (@fullforlife)

    I will try that and get back to you. Thank you.

    fullforlife

    (@fullforlife)

    I disabled all the plugins and this did not resolve the problem. I am still not able to edit any of the content on my existing pages.

    fullforlife

    (@fullforlife)

    I did not receive a response and it had almost been a day. I apologize for starting a new thread.

    talldanwp

    (@talldanwp)

    Hi @fullforlife. What’s happening when you try to edit an existing page? Are you seeing an error or is the option not present at all?

    If you’re able to describe any steps you’ve tried or share screenshots it would really help try to understand the problem. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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