• Hello, as I was creating a specific form, I found that I could not edit the entries. After some trial and error, I found that entries for forms with repeaters cannot be edited on the Entries page? Is this how it is supposed to work? Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    It should work with repeaters as well, do you get an error message or something?

    Thread Starter KMCGA Web Support

    (@5z378ind)

    No message. When I click on the pencil, nothing happens. More information…

    1. I am able to delete records just fine.
    2. I created a very simple little test form with no javascript, conditions, PayPal, etc. When I have a repeater in the form, I cannot edit records. When I remove the repeater and leave everything else the same, I am able to edit the record. The problem occurs **only** when I have a repeater in the form.
    3. The data that I enter in repeater fields appears in the records on the Entries screen correctly.
    4. It also exports to Excel OK.
    5. When I hover over the pencil icon, I see the icon respond to my hover, but nothing happens when I actually click on it.
    6. Repeater fields in my online forms work correctly.

    In short, everything seems to work as expected, except I can’t edit the record.

    Thread Starter KMCGA Web Support

    (@5z378ind)

    I also wanted to say that I have tried it in both Firefox and Chrome (no add-ons). So I have verified that the issue is not with my browser.

    Thread Starter KMCGA Web Support

    (@5z378ind)

    I also tried the following:

    1. I deactivated all my plugins except Smart Forms and Smart donations. Problem persisted.
    2. I tried duplicating the problem in my sandbox with a free version of Smart Forms; but I got an error message that a paid version is needed to edit or delete records.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Could you export the form and send it to me please?

    Thread Starter KMCGA Web Support

    (@5z378ind)

    Yes. What email address should I use?

    Plugin Author EDGARROJAS

    (@edgarrojas)

    You can create a support ticket at smartforms.uservoice.com and send me the export there.

    Regards!

Viewing 7 replies - 1 through 7 (of 7 total)
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