Support » Fixing WordPress » Cannot Edit Anything

  • evankirk

    (@evankirk)



    I am not able to add anything to my website. I am trying to upload photos, and every time I click to add a new page, link, post, media or anything at all I am directed to a page that states:

    “The website cannot display the page
    HTTP 500
    Most likely causes:
    •The website is under maintenance.
    •The website has a programming error.
    What you can try:
    Refresh the page.
    Go back to the previous page.
    More information”

    Can anyone PLEASE help me?

Viewing 6 replies - 1 through 6 (of 6 total)
  • John

    (@johngieser)

    So are you able to access wp-admin? Can you see the list of existing posts within admin, just not add or modify them?

    evankirk

    (@evankirk)

    I am automatically logged in when I pull up the webpage. When I try to log in through a different route I get the same message. I’m able to see everything when navigating the pages but I can’t see anything except for the home page through admin.

    To be honest, this might be a little over my head.

    John

    (@johngieser)

    The HTTP 500 error means that the Web server is unable to execute what should be a valid request. It is incredibly generic 😉

    Possible common causes are losing connection to the database or running low on memory.

    How are you hosted? If I asked you to try and edit php.ini would you know what I was talking about?

    evankirk

    (@evankirk)

    We use bluehost. When I called them they told me that this is a WP issue. Unfortunately I don’t know what you mean by php.ini

    John

    (@johngieser)

    Unfortunately, I host mine locally and don’t use an external host. I assume you work through a graphical cpanel or something which I couldn’t begin to walk you through. Maybe some others have more familiarity, but we have to check whether your DB is running and try to increase the PHP memory allocation.

    evankirk

    (@evankirk)

    Well, thanks for trying anyway. I work remotely and am trying to find out if my boss uses an IT guy for anything. Hopefully I can pass this on to them. Thanks again!

Viewing 6 replies - 1 through 6 (of 6 total)
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