Support » Requests and Feedback » Cannot Download Themes or Plugins

  • I just upgraded to 2.6 and all of the sudden I can’t download Themes or Plugins. I am very new to wordpress, any ideas or help?

    The error message I keep getting is “The Office Open XML File….cannot be opened because there are problems with the contents.” Then it tells me that the files are corrupt and then it says that word can not read the files.

    I’m not really sure what’s going on.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Your ability to download a plugin or a theme from the internet – should have NOTHING to do with your WP version installed on a server.

    Try to rephrase you question with links to the plugins and themes on the web, which won’t let you to download them.
    Better, describe step by step what you are doing.

    So the above link is the latest theme that I tried to download. Step by step what I did was click on the down load button, I get a window that says “Opening – Open with Compressed Folder (default)”, I click on OK, then my computer tries to open word, and then I get the message I wrote before.

    I’m really not sure what’s going on with it. I’ve had no problems in the past trying to download themes or plugins. I did a virus & spyware scan on my computer & it came back clean.

    Can you think of any other reason I can not download?




    this is a user issue. I just repeatedly downloaded that zip fine.

    computer basics 101.

    Figure out how to download files and THEN open them. Finally, Word should NOT be opening .zip files. Ever.

    You need a windows (whatever OS) youre running forum.

Viewing 3 replies - 1 through 3 (of 3 total)
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