Support » Plugin: Double Opt-In for Download » Cannot download the subscriber list

  • Resolved TJ1


    When I try to download the subscriber list I get this error messsage:

    Duplicate headers received from server

    The response from the server contained duplicate headers. This problem is generally the result of a misconfigured website or proxy. Only the website or proxy administrator can fix this issue.

    I appreciate any help to resolve this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Andy


    What browser are you using? Google Chrome?

    Yes I use Chrome.

    Plugin Author Andy


    I’ve read about this problem. I am using Chrome Version 28.0.1500.71 m and I can not reproduce the problem you are having. Try using Firefox or IE and see if the same thing happens.

    Thanks for the suggestion.
    It worked with IE.
    However, it only downloads the email address of the people who have been able to download the file. Is it possible to download all the emails?
    Thanks for your help.

    Plugin Author Andy


    Here is my thinking behind the downloading of the email addresses. If it’s not confirmed than it is most likely not a good email address.

    If it is a good email address, then the email sent from your web site most likely went into their junk folder. The user, for what ever reason, didn’t look in their junk folder. So the odds are if you do send them another email it’s just going to end up in their junk folder again.

    That was my thinking.

    With that said, I can add an option, in a future release, to either download the whole list or only the confirmed addresses.


    Thanks Andy.
    But sometimes, people do not get what double opt-in is and as such do not go to their email address to download the file. So I really appreciate it if you add the option to either download the whole list or only the confirmed addresses. When do you think there will be a future release?


Viewing 6 replies - 1 through 6 (of 6 total)
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