WooCommerce - excelling eCommerce
[resolved] Cannot download product [invalid email address] (3 posts)

  1. kontaktfreak
    Posted 1 year ago #

    Hey guys,

    I am unable to download any of the digital products on my site - it keeps coming up with 'invalid email address' this happens with both an admin account and my two test accounts all with working email addresses.

    Do you know what might be causing this issue?


  2. kontaktfreak
    Posted 1 year ago #

    when trying to download a free product, it downloads 5kb of the file then stops - none of the downloads are working correctly on any of my accounts

  3. kontaktfreak
    Posted 1 year ago #

    when adding orders manually into the system, there wasn't an email entered into the billing information which resulted in the download not working

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