• Resolved jkinlaw

    (@jkinlaw)


    Hi,

    I have just recently updated one of my sites to the latest WordPress version: 5.6 and I cannot delete users. I have made sure no orders were related to users. I have tried to delete as customers and changed all users to subscribers and tried to delete. The process goes to the Confirm Deletion page, sits idol for awhile and then the following error appears,

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I never receive an email to the admin.

    All help would be appreciated as most of the users are spam and not being able to delete them is very frustrating.

    Thank you,
    Julian

Viewing 15 replies - 1 through 15 (of 17 total)
  • ioresearch

    (@ioresearch)

    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch Thank you for your reply. I tried what @tobifjellner suggested but it did not work. I am going to try the plugin to see if it will work. I had seen the plugin but I try not to use any more plugins than necessary and I had rather have the software work has it should. I will use then delete.

    The fact that I am getting an error I believe has something to do with the new version. I went to one of my sites that has not been updated to latest version (version just before update) and had no problem deleting users.

    I do appreciate the help from both of you and hope to see more as to if this is a version bug. I don’t believe it has anything to do with a buggy plugin because I am using pretty much the same plugins I always use and they are all up to date.

    Thanks,
    Julian

    ioresearch

    (@ioresearch)

    Hi,
    thanks for the thanks.

    Plugins~ Yeh I’m just a beginner AND I’m beginning to see just how cumbersome and from what I’ve seen too ALSO just how dangerous they can / could be.
    SO I tOO will do my best to limit their use.

    I did download that plugin and it worked a treat. Once done though I deactivated it, knowing there’s a chance I may need it again and thinking deactivate, whilst not as good as to delete …be a fair 2nd bet.

    Anyway all the best

    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch – Are you using the latest version of WordPress? At this point I am going to say DO NOT UPGRADE TO LATEST VERSION OF WORDPRESS!!!!

    Updating WordPress is the only thing and the latest thing I have done and my site is going crazy. I tried the plugin and it did not work. What it did do was just sit idol, eventually timed out and killed my disk quota with a huge error log.

    My disk quota for this website is 1000 MB with around 500 MB actually used. The error file that was created jumped my site to the 1000 MB quota freezing the site up until I deleted the error log file.

    I am using WordPress with Elementor Pro builder and various plugins. This is what I use on about 20 other sites with no problems but they have not been updated to the latest version of WordPress and won’t be at this point.

    Just not sure what is going on,
    Julian

    ioresearch

    (@ioresearch)

    Hi Julian,
    Man I wish I understood the Chinese you speak and envy you your knowledge.

    As for WordPress version YES It has been updated BUT~ my hosts automatically see to that, so a bit difficult to see how I could possibly help.

    By the by~ since you seem at present to have a bit of time, Do you know of any plugin that works better than DEFENDER from ; Made with by WPMU DEV?

    It promises so much BUT then gets off on insisting one gets the pro version.

    AND I ALWAYS GET THE UNLIMITED Version of everything I get.
    NOT YET~ an Agency ( may even not ever be one ) BUT the principal from start ….. if I can ALWAYS.

    Agency
    For freelancers and agencies with unlimited sites

    $82.50/month
    Billed at $990/year
    Saving $198/year
    START 7 DAYS FREE TRIAL
    Manage Unlimited Sites
    All 11 Pro Plugins
    Performance & Uptime Pack
    250GB Smush CDN Bandwidth
    Security & Backups Pack
    Marketing & SEO Pack
    Automated ‘Safe Updates’TM
    24/7 Expert WP Live Support
    PLUS
    White Label Client Portal
    Users & Roles (Unlimited Seats)
    White Label Plugins
    White Label Client Reports
    $360/y Hosting Credit

    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch – I have never used Defender but I have used their free versions of Smush and Hummingbird. Pretty good plugins but I see things in your list that I like better by other plugins so would not want to get locked in to using theirs due to spending the money. I have never worried much about security because it is pretty much provided through my hosting. I use Cloudflare free version for a site CDN (which also provides security for your sites) and for an image CDN I use Shortpixel. They have reasonable pricing.

    As far as spam protection there are some pretty good free plugins out there. These are some I have used.
    anti-spam
    antispam-bee.2.9.2 (I like this one)
    cleantalk-spam-protect.5.146
    zero-spam.4.10.1
    fullworks-anti-spam.1.2.0

    I have actually bought very few plugins unless I really like everything they offer in the free version. I always try the free version first and with most I find things that I don’t care for. They may have things I would like in the pro version but do not want to spend the money if it has things I am not going to use.

    Good talk,
    Julian

    ioresearch

    (@ioresearch)

    Yep~ Good talk; Agenda = no agenda, don’t often get such an opportunity, good on you.

    ANYWAY~ I have a button problem. Tried what Wp and Elementor have, even signed onto an online button generator.

    AND THE ONLY THING I like about then *is* that the click aspect is already included ( just add link )
    BUT~ I have a series on images AND WANT them to be my buttons.

    They are on my site;
    https://www.1mom.world/
    ……. only 1 page and when you scroll up you will see them stick to top of page.

    Any ideas would be much appreciated

    Please take a look. When you have chance that is ~ No agenda = no pressure, time or otherwise.
    Regards
    Lloyd

    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch – I am assuming the slide or carousal of small animals is the buttons. You should be able to assign a link to each photo or graphic. If you are using Elementor you can had a link to about anything. It does not become clickable until you had the link/page link.

    Hope this helps, let me know,
    Julian

    ioresearch

    (@ioresearch)

    ~ So * buttons * is little more than consumer terminology and that, little more being a convenient *and sellable* way to parcel a standardised approach to recognising a *move-on link*.
    Sellable, however, has resulted in no ability to add my own images & I don’t mean vector images, to Elementors icon Library, annoying since I can still see a use for those vector graphics.

    BUT~ since Elementor does allow for the saving of your own columns I could make for myself my own version. Would you, by the way, know how to create a separate folder in the main Library in which to put those images?

    OH & I forgot to ask how you are doing on your Bulk delete issue?

    Hope that’s going well.
    Lloyd

    • This reply was modified 4 years ago by ioresearch.
    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch – If you are new to this you will find frustration is a big part of the game. There will be a lot of things you would like to do and can’t. Or you will find it is possible but you are the one that must spend the time to figure out how to do it. You can create your own icons but you can’t make them part of the icon library.
    And you may have to figure out how to add them, to say, a button as an image instead of an icon.

    I want swear to it but I don’t believe there is a way to create a sub folder to the main image library in WordPress. If you were to look in the Folder Manager of your cpanel you would see that the image library creates its’ own array of folders for all your images. They don’t really go into one single folder.

    No other hits on the delete issue other than yours. Still cannot delete users whether in bulk or single delete.

    Not sure my answers are what you were looking for but let me know,
    Julian

    ioresearch

    (@ioresearch)

    Hi again,
    * Kinlaw * does that suggest what it seems to ~ Law of KIN? just curious.

    Anyway~ i have an app that makes icons, buttons and just about anything else a web page might want, in fact just used it to make a button ( on site ) and works perfectly ( yet to put link in though ).

    Not able to separate those and other such into their own folders though, could soon become a problem ~ SO MANY images in Library…… tedious.

    Would I be right in thinking you actually run a multi-site SITE yourself?

    If so~ whilst still not there ( more of a collective really, not an agency as such ) I would be really interested in both pitfalls and problems you’ve encountered doing so.
    I have downloaded the Wpmet multi-site DMG but also still to upload. The support forum seems to be well supported though so may spend a bit more time on it.

    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch – Kinlaw is just last name. Comes from Kinloch originally. English/Scottish.

    If you don’t mind I would like to know the App you are using for buttons.

    As long as you have fairly large disk allocation with you hosting provider a large image library shouldn’t be a problem. As I mentioned earlier a CDN such as Shortpixel will serve the images to the web as Webp images instead of jpeg or png images making them lighter and faster for the web.

    Yes, I run over 20 or so sites. My main site is https://webs4udesign.com

    Julian

    ioresearch

    (@ioresearch)

    Hi Julian,

    Dam, I had no idea and now somehow I must fight to keep myself from feeling intimidated Dam, dam, dam wish I hadn’t asked, how the hell do I sound as if I am not now, picking your brains for free or working towards some highly personal agenda, Dam, dam, dam.
    And I was so enjoying our talk.

    As for the app, I think you will only be able to get for the Mac, called ART TEXT, they have a version 4 now @ Β£20 on the app store, might be cheaper on their site but apps like plugins, scare the hell outta me, so to app store I go just like to Apple I went, costly but the number of horror PC stories.. well.

    Dam it~ and now that I know it, I can see that you’re exactly the person I’ve hoped to meet.
    OH WELL~ let’s make it official ” might I hire you for an hour via Skype – to talk me through Hosting and what I should be able to tell the person who takes over my endeavour……. I being successful that is.? ”

    Won’t be able to continue this conversation otherwise, SINCE~ for free is a subject I MUST raise with my collective AND getting for free * is * something THEY MUST NOT expect FROM ME.
    ( and no~ that does not refer to money BUT~ getting for something for free )

    Regards
    Lloyd

    • This reply was modified 4 years ago by ioresearch.
    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch – No reason to feel intimidated. I’m on here due to an issue I can’t figure out. I use this forum quite often. I don’t feel you’re picking my brain for free. I enjoy helping when I can. I will still enjoy our talks. We may need to move the talks before the powers that be say this has nothing to do with WordPress issues. πŸ™‚

    Besides, you have helped me and given the link to some software I did not have. I downloaded it. I use both PC and MAC. I have them sitting side by side on my desk. Here is a suggestion, Affinity Photo and Affinity Designer programs. Two great graphics programs that work on PC and MAC.

    Yes to an hour of Skype. Sounds good. I will be glad to help with whatever I may know and possibly not know, like how to fix my delete issue.

    Regards,
    Julian

    ioresearch

    (@ioresearch)

    ** Sounds good. I will be glad to help with whatever I may know and possibly not know, like how to fix my delete issue.**

    Move this topic? That would be sad because YOUR Delete issue HAS NOT BEEN resolved.
    I also note that when I peruse the forum, I often open the topics that have more than just 1 or 2 responses. That’s because just as you say and WE are proving , when still within WP-ISSUES, they can become very informative and interesting to the beginner, even if not those with more expertise.

    BUT~ as you say, that be in the hands of Those Powers. I do wish, however, that they look at this conversation before moving it AND then TOO~ consider adding the ability to upload images.
    PRECISELY BECAUSE OF THE * FACT * that whilst a link to ones own site can be useful ~ IT CAN ALSO BE debilitating, in that it can colour the way one both responded to and so too, views… that very important HELP… one seeks.

    NOW~ On the *issue* of help via Skype or any other method for that matter.
    MOST, I suspect wanting such, will be much like me in one regard~ ignorant, ignorant of not just the subject they seek help with BUT~ ALSO the dangers that it/those methods presents. I say that because * ignorance~normally * seeks to clear itself, with the best result being the sharing of screens AND therefore access to information, A KNOWLEDGEABLE HELPER…. would know how to compromise.
    AND THAT ~ without the dangers of ~the SKYPE app itself being, the source of risk.

    {{ A KETTLE of well-fed rats with, no need to munch upon each other ~ is how I view the web’s security ~ PROBLEM.
    The problem being~ NOT to stop feeding the rats BUT getting… ALL BUT 1 MASTER RAT to stay…. in that Kettle }}

    SO Julian, How does one, in my case at the end of it all;
    ~ still stand known for ** ‘insistence’ upon remaining ignorant ( i.e. nigh on instantly forgetting all we speak of ) **.

    NOW~ I did say *normally* did I not~ My position-mY aim-mY objective ** LEGENDARY IGNORANCE ** For ‘ignorance *is* such an important state of being AND a state to boot, that MUST be acknowledged….. as such….. very,VERY IMPORTANT!

    You may be beginning to feel, as I do, that there be a very, VERY big *WHITE SHARK* eyeing you from below…… and want as I’ve found by many… OUT.

    Personally, I don’t get it~ ( Get another person into the water, take turns getting a big lung full of air and dive a little deeper… Great Whites do but very rarely munch on those underwater…. *with them too*.

    If not wanting OUT just yet… look forward to your personality wanting OUT, @least whenever you or I have seen the GREAT WHITE… wink and let us be.

    Regards
    Just one TONGUE.

    • This reply was modified 4 years ago by ioresearch.
Viewing 15 replies - 1 through 15 (of 17 total)
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