Title: Cannot Delete User Profile
Last modified: September 8, 2016

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# Cannot Delete User Profile

 *  [dawnrieniets](https://wordpress.org/support/users/dawnrieniets/)
 * (@dawnrieniets)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-user-profile/)
 * Hi
 * My site is [http://www.roospotting.com](http://www.roospotting.com)
 * I purchased a guided transfer from wordpress.com to wordpress.org. In order to
   do so, the wp admin team created a user profile under wpgt67989 They told me 
   I could delete the profile once my two-week support period ended.
 * I cannot delete this profile. I have tried changing it’s role to ‘subscriber’
   but it won’t let me.
 * There is a link option to delete my original profile when I hover over it, but
   not for the second support profile that I want to delete.
 * Both roles are set to Administrator.
 * I’ve tried logging out of the wpgt67989 user name and back in as myself but it
   keeps defaulting to the wpgt67989 profile- all posts are defaulting to this profile
   as the author as well.
 * Can you please advise?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-user-profile/#post-8158813)
 * where is this profile? on your self-hosted wordpress site or on your wordpress.
   com site?
 *  Thread Starter [dawnrieniets](https://wordpress.org/support/users/dawnrieniets/)
 * (@dawnrieniets)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-user-profile/#post-8161463)
 * This is on my self hosted site. Apologies for not making that clear.
 *  Thread Starter [dawnrieniets](https://wordpress.org/support/users/dawnrieniets/)
 * (@dawnrieniets)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-user-profile/#post-8208903)
 * Hi There, is anyone going to respond? It’s been almost two weeks. Assistance 
   would be greatly appreciated. I cannot seem to find the answer anywhere online.
   Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot Delete User Profile’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [dawnrieniets](https://wordpress.org/support/users/dawnrieniets/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-user-profile/#post-8208903)
 * Status: not resolved

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