Title: Cannot Delete Site Clone
Last modified: September 23, 2018

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# Cannot Delete Site Clone

 *  Resolved [Rowen](https://wordpress.org/support/users/coe_test/)
 * (@coe_test)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/)
 * The link above is the site clone I want to delete:
 * [https://www.sentiance.com/sentiance-2-0/](https://www.sentiance.com/sentiance-2-0/)
 * This is the main site:
 * [https://www.sentiance.com/](https://www.sentiance.com/)
 * I go to the plugin options, click delete, and get this error:
 * Something went wrong! Internal server error while processing the request! Go 
   to WP Staging > Settings and lower ‘File Copy Limit’ and ‘DB Query Limit’. Also
   set ‘CPU Load Priority to low.’Than try again. If that does not help, open a 
   support ticket
 * I tried removing the plugin from the staging site, same error message.
 * Please help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-delete-site-clone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/#post-10717279)
 * Hi,
 * Please enable the wordpress debug log and send me the log file to support [at]
   wp-staging.com? [https://wp-staging.com/docs/enable-wordpress-debug-log-mode/](https://wp-staging.com/docs/enable-wordpress-debug-log-mode/)
 *  Thread Starter [Rowen](https://wordpress.org/support/users/coe_test/)
 * (@coe_test)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/#post-10718035)
 * I cannot access the cPanel for this site as it is a client’s site I am making
   updates to.
 * I only needed to clone it for small changes while the main site was live—now 
   I can’t delete the clone at all.
 * I’ve lowered all the suggested settings to no avail—I’ve also searched this entire
   forum for an answer.
 * I really need to delete this clone as soon as possible.
 *  Thread Starter [Rowen](https://wordpress.org/support/users/coe_test/)
 * (@coe_test)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/#post-10719337)
 * Is that it? Without cPanel I am stuck with this clone forever? There is no way
   to get the tool to work then…?
 *  Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/#post-10720636)
 * [@coe_test](https://wordpress.org/support/users/coe_test/)
 * If the uninstall is not working you can use the free plugins available from wordpress.
   org
 * – WP File Manager
    and -Adminer
 * The first one allows you to delete the subfolder which contains the staging site
   
   The second plugin allows you to delete all database tables beginning with wpstg_
 * > I cannot access the cPanel for this site as it is a client’s site I am making
   updates to.
 * Beside of that: I highly recommended to get cPanel or at least FTP access from
   your client for future work and just in case something get wrong.
    Example: If
   one of your changes is causing a fatal error on the customer site you are not
   able to fix it.
 *  Thread Starter [Rowen](https://wordpress.org/support/users/coe_test/)
 * (@coe_test)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/#post-10722613)
 * Thanks. I removed the clone using File Manager, and then promptly removed WP 
   Staging. I’ll try it again upon an update.
 * Good luck.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot Delete Site Clone’ is closed to new replies.

 * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932)
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 * 5 replies
 * 2 participants
 * Last reply from: [Rowen](https://wordpress.org/support/users/coe_test/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-delete-site-clone/#post-10722613)
 * Status: resolved